You must have experienced a pause for no reason while streaming on Spotify. Some users complain that Spotify keeps hanging music on iPhone, Android phone or Windows PC. Repeatedly pressing the play button to resume it kills the fun. Let’s explore how we can fix this problem for your Windows PC and Phone.
It is not a major problem. The solutions themselves are fairly easy to follow. Having said that, we recommend that you check all the solutions before trying them one by one. You should be back to streaming songs / podcasts on Spotify seamlessly in no time.
I am assuming you have a stable internet connection and you are not having any network issues. If Wi-Fi isn’t working, try mobile data instead. Listen to the offline playlist you saved before while we help you fix it.
1. Do you use Spotify on multiple devices
Are you signed in to Spotify from multiple devices of the same account? You cannot stream content other than Spotify on two devices at the same time using the same account. This will confuse Spotify and pause streaming.
Anyone in your family group with access to the other device can also use Spotify at the same time as you. Make sure this is not the case.
2. Log out of Spotify and log back in
This is a simple step. Simply open the Spotify app on the platform / device you are using it on, click on your profile photo and hit the Sign Out button. Wait a few moments, then reconnect. Check again if Spotify is working properly now.
3. Log out of Spotify from anywhere
You need to sign out of all the devices you signed in on using the same Spotify account. It can help resolve several issues including the one where Spotify pauses music.
Step 1: Go to the Spotify site and sign in using your login details. This method does not work on mobile or desktop apps.
2nd step: Click on your profile picture and select Account.
Step 3: Under Account overview, click the Sign out everywhere button and wait for the page to reload.
You will need to reconnect on all other devices such as mobiles and desktops. Try playing something and note if Spotify still automatically pauses streaming.
4. Clear cache and data
As we know, old corrupted data can mess things up behind the scenes, leading to inconsistencies in the app experience. We have already explained how to clear cache and data from any app on Android and Windows 10 smartphones. Are you using Spotify in a browser? You can and should also clear the cache and cookies in Chrome to check if this is causing the error.
There is no way to access or clear cache data in iPhones so you can reinstall directly.
For Windows users, I recommend that you erase temporary files as shown in the point directly above and then use Recuva to uninstall Spotify completely. Otherwise it will leave a lot of junk or leftover files that we don’t want.
5. Battery saver
Your phone’s battery saving mode may be responsible for Spotify pausing music. Most notably, it will pause the music when you turn off the screen or lock your phone.
Step 1: Open Settings> Apps> Spotify and tap Battery. Make sure the Allow background activity option is enabled.
Android now knows better and won’t kill Spotify or force it to interrupt activity when you lock the screen.
6. Use of master data
Another setting similar to how battery saver works on Android, but it is responsible for restricting background data usage.
Step 1: Open Settings> Apps> Spotify and tap Mobile data. Make sure the Allow background data use option is enabled.
And while you are here, you can also enable the option “Allow app while data saver is on”.
7. Reinstall Spotify
Well, you can always resort to a clean reinstallation of the Spotify app on your phone or computer. There are several ways to do this, and they depend on where you are using Spotify. If you are an Android user, clear Spotify cache and data to get rid of all corrupted files, then uninstall and reinstall from play store. And iPhone users are certainly familiar with the exercise.
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Spot and move forward
Spotify is the industry leader in music streaming and continues to make waves and waves. Arguably others have caught up over the years and Spotify is now facing stiff competition from Apple Music. Even Google is trying to improve its game with YouTube Music. Among these three, many choices are available to users.
We hope one of the solutions worked for you and you were able to resolve the issue. As always, if you’ve found another way to fix the issue, please share it with us in the comments section below.
Doesn’t your Spotify only work on the lock screen? Click on the link below to find out how to fix this error quickly now.
Last updated on Dec 25, 2020
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