7 Best Ways to Fix Google Chrome Not Responding Error

7 Best Ways to Fix Google Chrome Not Responding Error

Chrome not responding error

And users can’t just switch to a Chrome alternative as they have browsing history, extensions, bookmarks, and passwords saved in the Chrome browser. The transition is not as smooth as you might think.

Instead, you can follow this guide and fix the Google Chrome no response error. Check out the step-by-step instructions below and troubleshoot Chrome issues on Windows.

1. make sure you are connected to the internet

First, check if your device is connected to a stable internet connection.

After confirming this, open the Settings app on Windows 10 (use the Windows + I keyboard shortcut). Go to Network and Internet> Status and make sure it says “You are connected to the Internet.”

Connected to the Internet

If the state says so, you’ll also want to test the internet connection with a different browser, to make sure the issue is only Chrome-centric. Open Microsoft Edge or Firefox and try to open a few sites.

If you can’t connect to the web using other browsers, you know there’s still a problem with your internet connection, not Chrome. On the other hand, if the other browser connects correctly, the issue is just Chrome and you can continue with our troubleshooting guide.

2. Clear Google cache and cookies

A corrupted cache can ruin your day. It’s almost always safe to clear the cache, so there’s no reason not to try it.

If there is overloaded browsing data in your Google Chrome, it may slow down the browser or stop responding completely.

So when Google Chrome is unresponsive in Windows 10, you can clear your browser’s browsing history, cache, and cookies.

Step 1: Open Google Chrome, tap on the three-dot menu at the top.

2nd step: Go to More Tools> Clear Browsing Data.

Step 3: In the next menu, go to Advanced and select Cache files and cookies to delete.

Clear cache and cookies

Then relaunch the Google Chrome browser and check if the Google Chrome unresponsive issues have been resolved.

3. Close Chrome properly

Sometimes Chrome stops responding because the tabs you’ve closed over time never actually stop the process. These Chrome processes add up and consume a lot of RAM. The behavior ultimately leads to Chrome crashing, freezing or not opening.

Follow the steps below to completely shut down Chrome on Windows 10.

Step 1: Press the Windows key and open the Start menu.

2nd step: Type Task Manager and press Enter to open the program.

Step 3: Right-click on the top-level Google Chrome process (the one with the number next to it) and select End Task.

Completely finish the chrome

This will close all running Chrome processes, free up RAM space, and allow you to relaunch Chrome. You should also take a look at other processes running in the background. Close the irrelevant ones, and it should free up more RAM space on your Windows 10 device.

4. Disable Chrome Extensions

Extensions play a vital role in the Chrome ecosystem. By using extensions, one can add more functionality to the interface and basic functionality of Chrome. However, some may not be actively maintained, may be out of date, or develop incompatibilities with newer versions of Chrome.

If you’ve installed dozens of Chrome extensions, it can be difficult to determine which of them is causing the problem.

For this reason, the easiest solution is to deactivate all extensions and then activate only the ones you need one at a time.

Step 1: Open Google Chrome, tap on the three-dot menu at the top.

2nd step: Go to More Tools> Extensions.

Remove Chrome Extensions

Step 3: This will open the Extension menu. Hit the Remove button and remove the Chrome extensions.

5. Reset all Chrome settings

This can help, as there are times when changing the wrong settings could potentially cause issues with Chrome, especially if you enable beta features.

You can fix all of this by resetting Chrome.

Step 1: Launch Chrome and open Settings.

2nd step: Scroll down and click on Advanced to open all settings.

Step 3: Scroll down to the Reset & Clean section and click on Restore Default Settings.

Reset chrome settings

This will open a window with a warning that all Chrome settings will be reset. Just select Reset Settings to continue.

Remember that this will disable all of your extensions, erase temporary data, and erase all cookies. However, it will not affect saved favorites, history and passwords.

6. Use Chrome Malware Scanner

If none of the above tips work, your system may contain malware that is interfering with Chrome. The good news is that Google has built in an anti-malware scanner that will scan your computer and find any issues.

Step 1: Open Chrome and go to settings.

2nd step: Scroll down and click on Advanced to open all settings.

Detect damage in Chrome

Step 3: Scroll down to the Reset and clean section and click on Clean up computer.

This will open a window where you can start the Chrome malware scan. Simply select the Search button to start the scan.

7. Reinstall Chrome

Reinstalling Chrome is the complete way to reset Chrome. You need to remove Chrome from the Add or Remove Programs menu.

Once the uninstall process is complete, open the Chrome installer that you downloaded. After Chrome is completely reinstalled, it should work normally again.

Also on Guiding Tech

Start using Google Chrome again

You can easily fix Chrome unresponsive error on Windows 10 using the tips mentioned above. While you’re at it, let us know which trick worked for you in the comments section below.


Want to improve your Google Chrome experience? Read the article below to learn about the top 21 Google Chrome keyboard shortcuts.

Last updated Oct 1, 2020

The above article may contain affiliate links that help support Guiding Tech. However, this does not affect our editorial integrity. The content remains impartial and authentic.

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