There can be so many reasons why the Spotify web app is not working and some can be browser related. Others may be due to the web application itself.
1. Windows N Edition
What version of Windows is installed on your system? Microsoft notes that the N versions don’t ship with media features and apps straight out of the box. You will need to download the Media Feature Pack before you can use Spotify, even in the web browser. After all, the browser is also an installed application on Windows, isn’t it? This may require assistance.
2. Check the browser and extensions
We will check if there is a problem with your browser or any of the extensions you have installed. Some media extensions may also interfere with Spotify web player.
Open Incognito Mode and see if you can run Spotify. If so, one of the extensions is at fault. Disable all extensions and then re-enable them one at a time to verify which one is causing the conflict.
Otherwise, it’s a browser problem. A quick way to check this is to use a different browser. There are many like Brave and Firefox, to name a few.
If you are using an ad blocker, you will need to add the Spotify URL to the whitelist or the list of trusted sites.
3. Clear browser cache and cookies
This follows on from the point above. Cookies and cached data can interrupt web applications, resulting in errors like the one you encounter when Spotify web player is not working.
We have already talked about how to clear cache and cookies on Chrome and Microsoft Edge. The steps are more or less similar for other browsers. Just open settings and search for a bit or look under the privacy menu.
4. Activate protected content
Are you facing an error saying “Playback of protected content is not enabled” or something similar? It’s an easy fix.
Step 1: Open browser settings. I am using google chrome as an example. Go to Settings> Site settings> Additional settings> Protected content.
Enable the “Enable sites to read protected content” option here. You can also paste it into the browser to save time.
5. Multiple devices
One user discovered that using Spotify on multiple devices can actually disrupt the web app. It may also have something to do with Spotify Connect. Are you using the same Spotify account to listen to music on another device? Maybe a member of your family? Check it out.
One way to fix this is to open the app and select Web Player at the bottom of the screen.
Try to switch between different devices like Chromecast to stream Spotify. And then go back to the web player. Temporary switch can help you relaunch Spotify web player.
5. Log out everywhere
You can sign out of Spotify from any devices where you use the same account to stream music. The option can be found under the Account Overview tab under Profile on the Web.
6. Change location
Did you use Spotify when traveling? Maybe Spotify’s web player didn’t update your device’s location. A user has discovered that changing the location in the profile helps.
Step 1: Open the URL below and replace “us” in the URL with your country code – us, de, fr, etc.
2nd step: Open your profile settings page, which should be here.
Step 3: Select your country from the drop-down menu. After that you can save the changes.
Reload the Spotify web player and check again if it works.
7. Quick update
Quick Refresh is how a Spotify user found a weird way to fix Spotify not working in browser error. You can click on the album cover of the track you’re trying to stream multiple times quickly, and the play button should appear. When it does, press the F5 button or refresh. You can repeat this solution multiple times if the play button does not appear immediately.
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Unlimited songs on the go
Spotify offers apps on many platforms, and you can easily download their desktop app for Windows and macOS. The web player is not the only option and only slows down your browser resulting in delays. You don’t want that, especially when you’re working. Still, if you want to keep listening to songs on the web player, one of the tips above should have solved the problem for good.
Want to add your computer’s music library to Spotify? Well, all you need is a Spotify Premium account and this guide to upload your music to Spotify.
Last updated Jan 22, 2021
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