8 Best Ways to Fix FaceTime Not Connecting on iPhone

FaceTime received one of the biggest feature enhancements in iOS 15 and iPadOS 15. Apple hasn’t worked on FaceTime’s reliability. You might be faced with FaceTime connection status while dialing a call. Read along to learn how to fix FaceTime not connecting on iPhone.

You can now create a FaceTime call link, share a screen using FaceTime, listen to music, and watch TV shows with SharePlay, and your friends on Android or Windows can also join a FaceTime call. All of these features are worthless if you can’t hook up the FaceTime call in the first place. Let’s solve the problem.

1. Connect to Wi-Fi

FaceTime requires a high speed internet connection for a flawless video call. If you’re on a slow mobile network, it’s time to connect it to a high-speed Wi-Fi network.

Swipe down from the top right corner and reveal the Control Center. Turn on Wi-Fi and connect to 5 GHz Wi-Fi frequency on iPhone.

Before dialing a FaceTime call, you need to use the Speedtest app and check the internet speed on your phone.

2. Activate FaceTime

Did a recent iOS update sign you out of FaceTime on iPhone? In this case, you will not be able to access the FaceTime homepage on iPhone. You need to enable FaceTime in the Settings menu.

Step 1: Open the Settings app on iPhone.

2nd step: Scroll down to the FaceTime menu.

Step 3: Open FaceTime and turn on FaceTime from the next menu.

You can also open FaceTime and tap Continue from the start page. The option will automatically turn on the FaceTime toggle.

When FaceTime toggle is turned off, you also won’t be able to receive calls from iPhone to Mac.

3. Check FaceTime Caller ID

Have you recently changed Apple email ID on iPhone? You need to make changes to FaceTime. Follow the steps below.

Step 1: Open iPhone settings and go to FaceTime.

2nd step: In the Caller ID section, select your new Apple ID.

Now, you will no longer get FaceTime sign-in error because your iPhone is using the new Apple Email ID.

4. Check the Apple system status page

FaceTime not connecting on iPhone may be due to outrage from Apple server. If Apple’s servers have a day off, you won’t be able to dial a FaceTime call on iPhone. No matter what trick you try, you won’t be able to connect a FaceTime call.

You can go to the Apple System Status page and check the status of FaceTime. If there is a green indicator next to FaceTime, it is working as expected. If things go wrong, you will notice a red indicator.

You have no choice but to wait for Apple to solve the problem on its end.

5. Disable low data mode

Low Data mode reduces the use of mobile data. When the toggle is enabled for the mobile network, iOS will reduce the data usage on the iPhone. The practice can lead to FaceTime connection issues on iPhone. You must turn off low data mode for your data plan. Here’s how.

Step 1: Open the Settings app on iPhone.

2nd step: Go to the Mobile data menu.

Step 3: Select the Data plan.

Step 4: Disable low data mode in the next menu.

6. Reset network settings

This trick can help you fix FaceTime connection issue on iPhone. You can reset the network settings on your iPhone and try to dial a FaceTime call again.

Step 1: Go to the Settings app on iPhone.

2nd step: Scroll down to the General menu.

Step 3: Tap Transfer or Reset iPhone.

Step 4: Select Reset and press Reset Network Settings from the pop-up menu.

Open FaceTime and tap the New FaceTime button at the top.

7. Update iOS

FaceTime is part of the iOS update package. Apple does not distribute FaceTime from the App Store. The company is improving service with iOS updates on iPhone.

Open the Settings app and go to the General menu. Select Software Update and install the latest operating system on the iPhone.

8. Try FaceTime Alternatives

If FaceTime is indeed down, you need to try some alternatives. And there is no shortage of FaceTime App Store competitors.

Some notable mentions include WhatsApp, Zoom, Skype, Microsoft Teams, and Google Duo video calls. In short, you won’t have a hard time connecting with your loved one via video call.

Dial FaceTime calls on iPhone

Even with dozens of competitors, you can’t go wrong with FaceTime on iPhone. Especially after iOS 15, you have more reasons than ever to use FaceTime on iPhone. FaceTime not connecting on iPhone can leave you confused. The above steps will help you resolve the issue.