Amazon Fire TV Stick is one of the must have devices in your home. Video streaming is the future we live in now. And you don’t have to shell out hundreds of dollars on smart TVs to enjoy your favorite TV series or movie on the big screen. You can buy the Amazon Fire TV Stick and turn your stupid old TV into a smart TV. However, the Fire TV Stick experience isn’t without its issues either. We have seen users complain about Amazon Fire TV Stick black screen issues on startup.
When you start or stop streaming a title in 4K Ultra HD, your TV screen may flicker or go black for up to five seconds. The black screen issue could be caused by a bug in the Fire operating system of the Fire TV Stick or just a basic problem in the functioning of the device. The type (and format) of content read could also be a contributing factor.
We describe the main possible causes of this issue along with their respective fixes in this article.
1. Change accessories
The black screen of the Fire TV Stick could come from its accessories. Check that the streaming stick is properly connected to the power adapter via a USB cable. You also need to make sure that the micro-USB end of the cable is fully seated in the Fire TV stick. Likewise, you can try using another USB power cable and check if things are different after that.
We recommend that you use the original USB accessories (AC adapter and cable) supplied with the device. Third-party or counterfeit accessories may be unable to provide sufficient power to start the Fire TV Stick and keep it powered on for a long time.
2. Troubleshoot the Internet connection
It is recommended to have at least 10 Mbps for 1080p and 20 Mbps for 4K streaming. If your internet connection is slow, you will experience constant buffering which leads to a black screen. If internet connection is not the issue, let’s move on to the next solution.
3. Restart Fire TV Stick
As mentioned earlier, the black screen issue might be due to a small glitch on the streaming device. And just like other Fire TV Stick issues, simply restarting the device can help restore it to normal.
Go to Settings> My Fire TV> Restart to restart your Fire TV Stick.
You can also easily restart your Fire TV Stick using the remote. Hold the Select button (the middle round button) and the Play / Pause button together for about 5 seconds.
If your remote is faulty or not working, you can also unplug the Fire TV Stick from its power source and plug it back in. After the restart is successful, play video content on your Fire TV Stick apps and check if the visuals play properly or not.
4. Try another HDMI port
If you’re still having a black screen issue with the Fire TV Stick, verify that the device is fully seated (not halfway) into the TV’s HDMI port. And if the TV has multiple HDMI ports, try switching the Fire TV Stick to a different port.
5. Use the HDMI extension
While you can plug the Fire TV Stick dongle directly into your TV, Amazon highly recommends using the included HDMI extender. In addition to improving Wi-Fi connectivity and remote control performance, the repeater also allows you to properly insert the Fire TV Stick into your TV’s HDMI port.
6. Check the input source
You need to match the source or input button on your remote to the HDMI port your Fire TV is plugged into. Setting the active input source of your TV to HDMI 1 while the streaming device is connected to HDMI 2 or HDMI 3 may make you mistakenly think the TV is not recognizing the Fire TV Stick and result in a screen black.
This is a common occurrence on televisions with multiple HDMI ports. Therefore, we recommend that you verify that the active input source is set to the corresponding HDMI port containing the Fire TV Stick.
7. Check TV / port compatibility
The HDMI ports on your TV are designed to support specific resolutions and refresh rates. To use the Fire TV Stick or Fire TV Stick 4K, your TV’s HDMI must be able to handle at least Full HD (1080p) or HD (720p) content at a refresh rate of 50/60 Hz. Users with a Fire TV stick struggled to use it with their HDTVs until they switched to another TV with a 1080p HDMI port.
This is common in old televisions. Many new generation TVs have HDMI ports that recognize and work (without issues) with all versions of the Fire TV Stick.
8. Fire TV Stick overheating
Your Fire TV Stick is continuously connected to the charger and streams videos whenever the TV is turned on. If you live in an area where the average temperature is higher and the climate is hot, it could overheat the diffusion stick. In such cases, you will notice a black screen as well as some issues when generally browsing Fire OS.
You need to unplug the Fire TV Stick and let it cool down.
9. Check Amazon servers
The black screen issue on your Fire TV Stick could be caused by issues on Amazon servers. No matter what trick you try, you won’t be able to work around the black screen issue. You can check downdetector and confirm the problem. In such cases, you have no choice but to wait for Amazon to fix the problem on its end.
Also on Guiding Tech
Enjoy hassle-free video streaming experience
No one likes a black screen experience on streaming devices. It ruins the whole experience and makes you regret the wireless installation. Using the tips above, you can comfortably fix black screen issues on your Fire TV Stick. Which adjustment worked for you? Sound off in the comments section below.
Amazon Fire TV Stick only comes with 8GB of storage, to start with. You can learn how to uninstall irrelevant apps from the device by reading the article below.
Last updated on Nov 9, 2020
The above article may contain affiliate links that help support Guiding Tech. However, this does not affect our editorial integrity. The content remains impartial and authentic.