Wi-Fi calling is a useful feature available on iPhones (and Android too). It allows you to make regular cellular calls over your Wi-Fi network. It is a gift sent by God to people living in an area with poor cell reception. Unfortunately, many iPhone users cannot take advantage of it. If you are one of the unlucky ones, this article will help you to fix Wi-Fi calling not working issue on iPhone problem.
IPhone users face a variety of issues related to Wi-Fi calling. These range from Wi-Fi calls that are disconnected regularly or Wi-Fi calls that don’t work at all.
Let’s check various fixes to fix the issue when Wi-Fi calling not working on iPhone.
1. Check device and software support
You must have an iPhone 5c or later to use Wi-Fi calling. Likewise, Wi-Fi calling requires at least iOS 11.2 to work.
Sometimes the problem occurs due to a bug in the software. Check if there is a latest update available for your iPhone. To do this, go to Settings> General> Software update.
2. Check network support
If you’ve never been able to use Wi-Fi calling on your iPhone, chances are your network operator doesn’t support it. Apple offers a list of supported networks around the world. You need to check if your carrier supports Wi-Fi calling or not.
Once you’ve verified that your iPhone and carrier support Wi-Fi calling, you can try other fixes.
3. Restart the phone and modem
You need to start the troubleshooting process with simple solutions: restart your phone and router. Then try to make a call. Hopefully, if the conditions of the previous two points are met, Wi-Fi calling will work smoothly on your iPhone.
Point: To restart your modem, turn it off and unplug it from the power supply for at least 20 seconds. Likewise, to restart iPhone, turn it off and on again.
4. Eject the SIM card
You can remove the SIM card from your iPhone for about 30 seconds. Clean it with a microfiber cloth or blow air on it. Then reinsert it.
5. Activate / deactivate Wi-Fi calls
For a majority of users around the world, Wi-Fi calling is not enabled by default. You need to enable it in settings. You can follow these steps to enable Wi-Fi calling.
Step 1: Open the settings on your iPhone.
2nd step: Go to Phone> Wi-Fi calling.
Step 3: Turn on the toggle next to Wi-Fi calling on this iPhone. A pop-up will appear. Tap Activate.
Once Wi-Fi calling is enabled, your calls are automatically routed to Wi-Fi in the background.
Point: If Wi-Fi calling is already on, turn off Wi-Fi calling and turn it back on. Learn more about Wi-Fi calling on iPhone.
6. Activate airplane mode
Turning on Airplane mode disables most network connections on your phone, including the cellular network. So turn it off for a few seconds and turn it back on. Hope this should fix the Wi-Fi calling issues.
To turn on airplane mode on your iPhone, go to iPhone settings. Activate the toggle next to Airplane mode. Use the same button to turn it off. You can also open Control Center and turn Airplane Mode on / off from there.
7. Disable LTE
You should try disabling LTE on your iPhone. This will force your iPhone to use Wi-Fi calling. To do this, go to Settings> Mobile data> Mobile data options. Disable LTE.
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8. Connect to a different Wi-Fi network
If possible, try to connect your iPhone to a different Wi-Fi network. Not all Wi-Fi networks support Wi-Fi calling.
9. Change DNS
Often times Wi-Fi calling does not work properly due to a DNS server issue. So change it to your Wi-Fi network.
Here are the steps:
Step 1: Open settings on your iPhone and go to Wi-Fi.
2nd step: Tap the small icon (i) next to your Wi-Fi network.
Step 3: Tap Configure DNS. If it displays Automatic, press Manual. Then enter the Google DNS servers which are 126.96.36.199 and 188.8.131.52. Save the changes. In case it shows Manual, tap Automatic and save it.
Step 4: Restart the phone.
Note: Changing the DNS for a Wi-Fi network on your phone will only impact your iPhone. If you have other iPhones with a similar problem, you will need to change the DNS separately.
10. Reset network settings
Finally, if nothing works, try resetting the network settings. It will not affect your personal data. It will only reset network settings like Wi-Fi passwords, paired bluetooth devices, etc. Know in detail what happens when you reset network settings.
To reset network settings, go to Settings> General> Reset> Reset network settings.
Improve Wi-Fi calling
The above fixes should help you resolve any issues related to Wi-Fi calling. Ejecting the SIM card, restarting the phone and modem, and turning on Airplane mode should serve as tips for improving Wi-Fi calling. -Fi. On your iPhone, Wi-Fi calling should help you enjoy clearer voice quality for calls.
Many times your iPhone is connected to Wi-Fi but it doesn’t actually work. Find out how to fix such a problem from the following link.
Last updated Jan 1, 2021
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