Top 3 Ways to Fix OneDrive Connectivity Error Code 0x8004de40 in Windows 10

OneDrive is arguably one of the best cloud storage and backup solutions for Windows computers. Its functionality is unlimited and it is just as simple to use as to configure. With its use, you will be faced with occasional problems. A common example is error code 0x8004de40, which indicates that the OneDrive app is facing connectivity issues. If your OneDrive app shows this error, we explain three different ways to fix it in the paragraphs below.

For each OneDrive issue / problem, an attached error code makes it easy to diagnose what went wrong with the app. We will explain below the causes of error 0x8004de40 and how to fix it.

To learn more about OneDrive error codes, visit the Microsoft Office Support Center. For now, let’s talk about error code 0x8004de40 and its solutions.

Method 1: Check your Internet connection

According to Microsoft, error code 0x8004de40 on OneDrive means that the application is having trouble connecting to the cloud. And the main cause of this is a poor or unstable internet connection. To clear this error, the first thing to do is to confirm that everything is fine with your Internet connection.

If you access the Internet using an Ethernet cable, make sure the cable is connected correctly. If it is a wireless connection, check that your router is working properly. You can also try restarting your router.

Another way to check that your Internet is working is to launch your web browser and open a few web pages. If your browser loads the pages correctly, this means that there is no problem with your Internet connection. Otherwise, you may want to repair your router or Ethernet connection.

However, if your Internet connection is working perfectly and you can use the Internet with all the other applications on your PC, except OneDrive, you should try other methods below to clear the error code 0x8004de40.

Method 2: Reset the Windows socket (Winsock)

One of the most common and effective troubleshooting solutions for network and connectivity issues on a Windows computer is resetting the Windows socket (briefly called Winsock). For starters, Winsock is a program – more like an intermediary – which facilitates the connection and exchange of data between the application / software on your computer and your Internet.

In simpler terms, Winsock is the reason why your applications can use the Internet. If your Internet connection is solid and stable but some of your applications cannot access the network, resetting Winsock could help resolve the problem.

The error 0x8004de40 comes from the inability of OneDrive to connect to the Internet and a reset of Winsock should resolve any network problem that affects the application. Follow the steps below to reset Windows sockets on your PC and get your OneDrive to work again.

Step 1: Press the Windows Key + X shortcut to open the Windows Quick Access menu.

2nd step: Tap Command Prompt (Admin) and grant administrative access to the app.

This will launch the Windows command prompt interface.

Step 3: Type netsh winsock reset catalog command in the command prompt terminal and press the Enter button.

This will reset the Windows sockets on your computer and resolve connectivity issues.

Step 4: Restart your computer to complete the reset of Winsock.

Try to connect to your OneDrive after restarting your computer and the error code 0x8004de40 should no longer appear.

Method 3: reset OneDrive

When an application or program on your Windows PC starts to behave or function abnormally, one of the quickest solutions is to reset the application. This returns the application to the default state it was in when it was reinstalled on your computer.

Resetting the OneDrive app could also help eliminate error 0x8004de40, and here’s how to do it.

Step 1: Press the Windows Key + R button on your keyboard to open the Run Windows dialog box.

2nd step: Enter or paste this command % localappdata% Microsoft OneDrive onedrive.exe / reset in the box provided and press Enter on your keyboard or press OK.

This command will reset your OneDrive app.

Step 3: Launch OneDrive after the reset process and it should work fine without any error messages. Alternatively, you can paste this command % localappdata% Microsoft OneDrive onedrive.exe in the Run dialog and press OK to quickly launch OneDrive.

We also recommend that you restart your computer after resetting the OneDrive app.

Note: Resetting an application may delete some of the data, settings and other preferences saved from the application.

This means that you may need to configure the OneDrive app from scratch, that is, re-enter your login information and reconfigure your preferences. The good thing is that resetting the app clears the OneDrive error 0x8004de40.