Top 3 Ways to Fix Unfortunately WhatsApp Has Stopped Error on Android

Top 3 Ways to Fix Unfortunately WhatsApp Has Stopped Error on Android

How often does the error message “ Unfortunately WhatsApp has stopped ” interrupt you when you try to send SMS or make calls on the instant messaging application? If it is a regular event, you should correct it. This guide will guide you through three (3) foolproof ways to solve the problem. Read on.


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You will often encounter this error on your Android device if the WhatsApp installation file is corrupted or broken. Certain problems with the application cache can also cause the error. If you recently updated your WhatsApp, there may be a conflict between the cache of the previous version and that of the newly installed version. A bug in the WhatsApp application could also cause it to crash and display the error message “Unfortunately, WhatsApp has stopped”.

Fortunately, these things are repairable. Simply closing and reopening WhatsApp could put things right. In addition, restarting your device can also restore the application to normal. However, if WhatsApp continues to crash and the error message often appears on your screen, the fixes listed below would fix the problem permanently.

1. Clear the cache

You can start by clearing the WhatsApp cache and relaunch the application afterwards. Here’s how.

Step 1: Launch the Android Settings menu and select the “Applications and notifications” option.

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2nd step: Tap the “View all apps” option.

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Step 3: Scroll to the bottom of the list of apps and tap WhatsApp.

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Step 4: Then select the “Storage and cache” option.


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Alternatively, you can long press the WhatsApp icon on the home screen and press the attached i icon.


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This will redirect you to the information page of the WhatsApp app. From there, select the “Storage and cache” option.

Step 5: Tap the trash can icon with the inscription Empty cache to delete the cache from WhatsApp.


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Now go back to using your WhatsApp. If the error message “ Unfortunately WhatsApp has stopped ” still appears on your screen, proceed to the second troubleshooting method listed below.

2. Update WhatsApp

You may also experience this error while using WhatsApp if you are running an outdated version of the application. Launch the Play Store app on your Android device and update WhatsApp accordingly.


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You can also press the Update WhatsApp button below to update the application.

3. Reinstall WhatsApp

This has proven to be an effective solution for some Android users encountering the “ Unfortunately WhatsApp has stopped ” error on their devices. If none of the above mentioned fixes fix the issue, you should uninstall WhatsApp from your device and reinstall it from Google Play Store.

Discover three different ways to remove and reinstall WhatsApp on an Android device. Before continuing, however, you may want to check what happens when you uninstall WhatsApp.

From the Play Store

Step 1: Launch the Play Store app on your device and go to the WhatsApp page. You can also press the “ WhatsApp on Play Store ” button below to quickly visit the WhatsApp app page on the Play Store app.

2nd step: Press the Uninstall button, then press OK at the confirmation prompt.


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This will delete WhatsApp from your device.

Step 3: To reinstall WhatsApp, press the Install button on the application page and wait for it to be installed.


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Configure your account and you should no longer encounter the error “Unfortunately, WhatsApp has stopped”.

From the device settings menu

Follow the steps below to uninstall WhatsApp from the Settings menu from your devices.

Step 1: Launch the Android settings menu and select the “Applications and notifications” option.


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2nd step: Select “View all applications”.


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Step 3: Scroll to the bottom of the page and select WhatsApp.


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This will open the information page of the WhatsApp app. You can also long press the WhatsApp icon from the home page or the application bar of your phone and select Application Information.


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Step 4: Tap the Uninstall icon to remove WhatsApp from your device.


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Step 5: Press OK in the confirmation prompt. Since you reinstall the application, it is advisable to keep its data. Check the box provided for this purpose.


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Once the uninstall is successful, visit the Google Play Store to reinstall WhatsApp on your device.

From the device home page

You can also uninstall WhatsApp directly from the home screen of your phone. Hold the WhatsApp icon and drag it to the uninstall icon at the top right of the screen.


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Note: Before uninstalling WhatsApp from your device, it is recommended to back up your chats, preferably in the cloud. In this way, you can easily restore data from the app when you reinstall the app.

Then:

Are you unable to make voice or video calls on WhatsApp? Learn how to fix WhatsApp calls that don’t work on Android and iPhone.

Last updated on June 3, 2020

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