Top 6 Ways to Fix Microsoft Edge Black Screen Issues on Windows 10

Top 6 Ways to Fix Microsoft Edge Black Screen Issues on Windows 10

Fixed edge black screen

This is a known issue among Windows 10 users. And there are several factors at play here. If you frequently experience a black screen every time you open Edge browser, read on to resolve the issue.

The troubleshooting methods below are effective fixes for Microsoft Edge black screen issue. Let’s check them out.

1. Disable hardware acceleration

Generally, hardware acceleration in Edge helps the browser to better handle graphics-intensive tasks by using the graphics hardware chip on your computer. You can expect this to help increase the overall speed of the browser, but it often causes performance issues including this black screen issue.

Many users have confirmed that disabling Edge’s hardware acceleration has helped them fix the black screen issue on their Windows 10 PC. You should try the same to prevent Microsoft Edge from going black in the future. .

Follow the steps below to disable hardware acceleration in Microsoft Edge browser.

Step 1: Open Edge browser on your Windows 10 PC.

2nd step: Tap the three-dot menu in the upper right corner.

Step 3: Go to settings.

Step 4: Scroll down to System.

Step 5: Disable the “Use hardware acceleration if available” option.

Disable hardware acceleration

Step 6: Restart the browser and you are good to go.

Resume browsing Microsoft Edge without any black screen issues.

2. Change Google search engine

Many users reported that Edge browser kept crashing and showing them a black screen when they set Google as the default search engine of Edge browser. As a temporary solution, you can change the default search engine to Bing, Yahoo, or DuckDuckGo from the Edge settings.

Open Edge browser and go to settings. Go to Privacy, Research & Services> Address Bar & Search.

Change Google search engine

You will see the search engine used in the address bar option. Click on it and select a non-Google search engine.

3. Clear cache and cookies

A corrupted cache can ruin your day. It’s almost always safe to clear the cache, so there’s no reason not to try it. If Edge has accumulated a lot of browsing data, it may become slow or stop responding altogether.

When Microsoft Edge is unresponsive in Windows 10, you can clear its browsing history, cache, and cookies.

Step 1: Open Microsoft Edge and tap on the three-dot menu above.

2nd step: Go to Settings> Privacy, Search and Services.

Step 3: Go to Clear browsing data> Choose what to clear.

Clear cache and cookies

Step 4: Select Cookies and cache and tap Clear data at the bottom.

Then relaunch Microsoft Edge browser and check if the issues with Edge black screen have been resolved.

4. Completely close the Edge browser

Sometimes, Edge keeps showing a black screen because of the tabs you have closed over time because it may not have actually stopped the process. These Edge processes add up and consume a lot of RAM. The behavior ultimately leads to Microsoft Edge crashing, freezing, or black screen display.

Follow the steps below to completely shut down Edge on Windows 10.

Step 1: Press the Windows key and open the Start menu.

2nd step: Type Task Manager and press Enter to open the program.

Step 3: Right-click on the top-level Microsoft Edge process (the one with the number next to it) and select End Task.

Close Edge browser

This will close all running Edge processes, free up RAM space, and allow you to relaunch Edge. You should also take a look at other processes running in the background. Close the irrelevant ones, and it should free up more RAM space on your Windows 10 computer.

5. Disable hit tracking prevention

Websites often use trackers to collect your web browsing preferences and other details to improve the site experience and show you personalized advertisements. Some trackers collect and send your information to sites you haven’t visited. Microsoft offers a Tracking Prevention option to block trackers, harmful content, and ads.

By default, it’s set to Balanced, but if you’ve switched to Strict Prevention, the setting may interfere with some of the websites you visit.

Disable tracking

Open Microsoft Edge Settings> Privacy, Search & Services> Tracking Prevention and switch to a balanced approach.

6. Update Windows

Since Microsoft Edge is now an integral part of Windows, there are many important updates and improvements that come with regular Windows Updates.

Update windows

The software giant is generally quick to fix these issues with small Windows fixes. You can open the Settings app on Windows 10 and access Windows Updates. If there are any updates available, download and install them.

Also on Guiding Tech

Start using Microsoft Edge again

You can easily fix Microsoft Edge black screen behavior on Windows 10 using the tips mentioned above. I disabled hardware acceleration in the Edge Settings menu and fixed the issue for me. Let us know the trick that worked for you in the comments section below.


Microsoft Edge Collections is a great add-on for Edge users. Click on the following link to read all about the new feature.

Last updated on Dec 2, 2020

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