Snapchat has made sharing moments from our everyday lives fun and easy. And I’m sure you, too, enjoyed sending snapshots to your friends and family, creating Snapchat footage that dates back hundreds of days. Unfortunately, there may be times when the Snapchat app fails to send your snaps and gets stuck while sending.
Largely, poor internet connectivity or app glitch are some of the top reasons your Snapchat message may get stuck in its tracks. Either way, this guide should help you fix your Snapchat issues for good. So let’s check it out.
1. Check the internet connection
Poor or inconsistent internet is one of the main reasons Snapchat can get stuck while sending. So you can start by checking your internet connection. To do this, try opening a YouTube video or take a quick speed test on your phone.
Are you using a VPN service on your phone? If so, Snapchat may prevent you from accessing the app, which is why it may not send snapshots. So you can try disabling the VPN connection and resend the snap to see if it works.
If the internet connection seems okay, go to the next solution.
2. Restart the application
Sometimes when the apps on your phone are having errors, you may come across some issues like this. So, if the Snapchat app gets stuck while sending despite having a strong internet connection, you can try to force close the Snapchat app and reopen it.
3. Check if Snapchat is down
If the recent outage of Facebook, WhatsApp, and Instagram has proven anything, it’s not uncommon for these services to have a bad day. So, you can check whether Snapchat is down or not before moving on to the slightly more advanced solutions on this list.
To do this, go to the Snapchat page of Down Detector and check if other people have reported issues with the app as well.
4. Log out and log in
Another way to correct these app anomalies is to log out and back in. This will help refresh the app’s connection to the server, which might resolve the issue. Here’s how to do it.
To sign out of Snapchat, tap the profile icon at the top left. Next, tap the gear icon at the top right to open settings.
Scroll all the way down to tap the Logout option. Restart the app and sign back in to see if you can send snapshots now.
5. Clear app cache
The Snapchat app may have collected a significant amount of cache data over time. Sometimes that old cache data might break to update the app if you don’t use it often. So clearing that old cache data can help.
Snapchat offers an option to clear cache in its settings. So, you can clear Snapchat cache on Android and iPhone by following the steps below. You will not lose any data by clearing the application cache.
Step 1: Open settings on Snapchat.
2nd step: Scroll down to Account Actions and tap on Clear Cache option. Choose Continue when prompted.
Once cleared, go ahead and restart the app to see if you can send snapshots now.
6. Update Snapchat
If you have turned off automatic app updates on your phone to save mobile data, you might be using a version of the Snapchat app that is no longer compatible or has bugs like this one. To fix this, you can try updating the Snapchat app from the App Store or Play Store and see if that fixes the issue.
7. Reinstall the app
If the solutions mentioned above didn’t help you, you can set up Snapchat with a clean slate. This means that you will have to remove the app from your iPhone and reinstall it from the App Store.
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Unfortunately, such errors and glitches can end up ruining the user experience. Hopefully the solutions above should help end your Snapchat woes for now, and you’re back to maintaining your Snapchat footage.
Love using Snapchat but worried about your privacy? Check out these easy ways to secure your Snapchat account.
Last updated on December 4, 2021
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