Top 7 Ways to Fix Voicemail Not Working on Android

Unlike other forms of communication, voicemail hasn’t changed much since its inception. Sometimes your Android’s voicemail service may stop working and leave you confused. If you’re worried about losing your voicemail messages when you can’t answer your phone, this guide is for you.

There can be many reasons why voicemail is not working on your Android, ranging from incorrectly configured settings to network issues. We have compiled a list of all possible solutions that should help you find and fix the problem for good. So, without further ado, let’s go.

1. Restart your phone

You can start by restarting your phone first. If this is a minor issue caused by an app or process running in the background, restarting your phone should help.

2. Make sure voicemail is turned on.

Next, you need to make sure that voicemail is enabled on your phone. You should check this as clearly as possible, especially if you have recently changed operators or applied software updates. Read on to find out how.

Step 1: Launch the Phone app. Tap the three-dot menu icon at the top to open settings.

2nd step: Under General, select Voicemail.

Step 3: Go to Advanced Settings, then tap Setup to see if the correct voicemail number is set.

3. Activate / deactivate airplane mode

Turning airplane mode on and then off is a good way to refresh your device’s connection to your cellular service. This should help resolve network issues and get voicemail working again.

To turn on airplane mode, open Settings and navigate to Network & Internet. Turn on the switch next to Airplane mode. Wait 30 seconds and turn it off.

Now check if the voicemail service is working properly.

4. Check voicemail manually

Another way to check if the voicemail service is working properly is to check your voicemail messages manually. To do this, open the Phone app on your device. Tap the keyboard at the bottom. Press and hold 1 to dial your voicemail.

If there is no problem, you will hear voicemail.

5. Make sure call forwarding is turned off

Another reason why you might not receive voicemail is if you have turned on call forwarding on your Android. Since all your calls are redirected when they are unanswered, the caller will not be able to record a voicemail message.

Read on to learn how to turn off call forwarding on Android.

Step 1: Open the Phone app. Use the three-dot menu icon at the top to open settings.

2nd step: Go to Calls and tap Call forwarding.

Step 3: Make sure all call forwarding scenarios are turned off.

6. Update the voicemail application

Nowadays, several operators choose to offer an application dedicated to voicemail. And if you are using an app provided by an operator to manage your voicemail messages, then issues with that app can lead you to believe that there are voicemail issues on Android as well. You can try updating the app to its latest version to see if that helps.

Open Google Play Store on your phone and search for your voicemail app. If there are any pending updates, you should see an Update button. Tap on it to start the update.

7. Reset network settings

If voicemail messages are still not working on your Android, you may consider resetting the network settings on your Android as a last resort. This will erase all of your saved Wi-Fi networks, Bluetooth devices, and reset all your network settings preferences to their default values. Here’s how to do it.

Step 1: Open the settings on your Android and go to System.

2nd step: Expand Advanced to tap on reset options. Now choose the Reset Wi-Fi, Mobile and Bluetooth option.

Step 3: Finally, hit the Reset Settings button at the bottom to start the process.

Don’t miss any messages

Voicemail problems shouldn’t keep you from catching up with important messages. Use the methods mentioned above if the problem recurs. If you found another workaround, please share it in the comments below.