Your iPhone keeps a log of incoming, outgoing, and missed calls as a call history. And if you noticed, they show up in the Recent tab at the bottom when you open the Phone app. Unfortunately, the Recents tab appears blank for some iPhone users. If the call history isn’t showing on your iPhone, you’ve come to the right place. Here we will tell you 8 fixes that will help you restore call history to your iPhone.
For some users, only outgoing calls do not show up in call history regarding call history issue. For others, all calls are missing from the Recents tab. The following fixes will help you resolve both types of issues. However, if someone else has manually deleted your phone’s call history, it is difficult to restore it.
1. Restart the phone
This simple but magical trick seems to have done wonders for people facing the problem of missing call history. So restart your iPhone. If there is a temporary problem, the call log will appear after restarting.
Professional advice: You should also try to turn on Airplane Mode on your iPhone for a while. Then turn it off.
2. Remove the SIM card
If restarting doesn’t work, a similar solution of removing the SIM card from your phone should help. Turn off your iPhone, eject the SIM card and clean it with a microfiber cloth (the cleaning part is optional, but helps). Insert the SIM card again and turn on your iPhone. Now check the call history.
3. View all call history
On the call history screen, you have two tabs – All and Missed. While the All tab displays incoming and outgoing calls, the Missed tab displays only missed calls. Check these tabs. You might have accidentally tapped on the Missed tab and now you should only see Missed Calls in your call history. Tap All to view the full call history on your iPhone.
4. Set the correct date and time
Using an incorrect date and time on your iPhone may interfere with the normal operation of your device. Always make sure the date and time are correct. Go to Settings> General> Date & time. Turn on the toggle next to Set automatically.
Point: Find out what screen passcode is on iPhone.
5. Change region
Another solution that you should try is to change the region of your iPhone. Sometimes the problem occurs due to poorly defined language and region on your iPhone. So changing region fixes that.
Follow these steps:
Step 1: Go to iPhone Settings> General> Language & Region.
2nd step: Tap Region. Select a region different from your current region.
Step 3: Restart your phone.
Step 4: Change the region to your current country by following steps 1 and 2.
Point: This fix is useful if your iPhone’s call history only shows numbers instead of contact names, or if your iPhone makes random calls.
6. Check iPhone storage
Your iPhone must have space to store call logs. If your iPhone’s storage is almost full, this may be the reason why the call history is not saved. You might also have noticed that your iPhone has become slow. We suggest to clear the junk occupied space and purge part of the cache.
Go to Settings> General> iPhone Storage. Here you will see the amount of storage available on your iPhone. You should either delete the apps you are not using or unload them to free up storage space. You can also move your photos to iCloud. Learn more tips for freeing up storage space on iPhone.
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7. Update the phone
There may be a bug in the existing software version of your phone. Check if an update is available on your phone. Go to Settings> General> Software Update. Your phone will check for an available update. Install it once downloaded.
Ideally, one of the fixes mentioned above should fix the issue of missing or missing call history on your iPhone. God forbid if the problem persists, you can take the help of Siri to list your recent calls. Just tell Siri: “Check my call history” or “Check my recent calls”. This should be useful if you want to quickly check your call history without the Phone app.
IPhone Backup comes to your rescue if you accidentally delete data or lose your phone. Find out how to take a full backup of your iPhone from the following link.
Last updated Jan 11, 2021
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