Top 8 Ways to Fix Netflix App Not Working on iPhone

Top 8 Ways to Fix Netflix App Not Working on iPhone

There is nothing more boring than getting ready to watch your favorite show on Netflix, only to find the app isn’t working. This has happened to several iPhone users who have reported instances where the Netflix app fails to stream content or stops working altogether.


Best Ways To Fix Netflix App Not Working On iPhone

While such interruptions can easily spoil your mood, by going through the solutions in this guide, you should be back to watching your favorite shows in no time. So, without further ado, let’s go.

1. Restart the application

Sometimes the applications on our phones may not start correctly and encounter errors. Netflix is ​​no different. Fortunately, if this is a minor issue, restarting the app would do the trick more often.

To force quit Netflix on iPhone, bring up the app switcher by swiping your finger from the bottom of the screen (or double-tap the Home button). Locate the Netflix app and swipe up to close it.

Force quit Netflix on my phone


Force quit Netflix on my phone

Launch the Netflix app to see if it works well.

2. Check the internet connection

If you are having trouble downloading or streaming your favorite content in the Netflix app, you need to check your internet connection. Poor or inconsistent network connectivity is often the cause of such problems.

To test the strength of your internet connection, try streaming a YouTube video or performing a speed test on your iPhone. You can also switch to another internet connection if possible.

3. Check the status of the Netflix server

Next, you need to check if there are any running outage issues with Netflix. If the Netflix server is having issues, it is quite natural to experience issues with the Netflix app. Fortunately, Netflix maintains a help page to check the status of its service. You can visit this page to see if there are any issues.

Check if Netflix is ​​down


Check if Netflix is ​​down

4. Check screen time settings

Enabling content restrictions on iPhone restricts certain apps, content types, ratings, etc. If you’ve ever used Screen Time on iPhone to enable restrictions, this may prevent Netflix from streaming content to your iPhone. Here’s how to turn off these restrictions.

Step 1: Open the Settings app on your iPhone and go to Screen Time.

Screen time settings


Screen time settings

2nd step: Tap Content & Privacy Restrictions and turn the switch on to turn it off.

Content privacy restrictions on i Phone


Content privacy restrictions on i Phone

Disable content privacy restrictions on i Phone


Disable content privacy restrictions on i Phone

Once done, relaunch the Netflix app to see that you can stream content now.

5. Check the date and time on iPhone

If your iPhone has an incorrect date or time, the Netflix app may not be communicating with the servers. You can configure your iPhone to use the time provided by the network to avoid such deviations. Here’s how.

Step 1: Launch the Settings app on your iPhone and go to General.

general settings


general settings

2nd step: Tap Date & Time. Turn on the switch next to Set automatically.

Date and time settings on i Phone


Date and time settings on i Phone

Set date and time automatically on i Phone


Set date and time automatically on i Phone

6. Reset network settings

Another reason you might have trouble using the Netflix app is that the Wi-Fi won’t connect or the signal continues to drop. In this case, you can reset your iPhone’s network settings to resolve these network errors. Read on to find out how.

Note that resetting the network settings will erase all of your saved Wi-Fi networks, Bluetooth devices, preferred network settings, and you will need to reconfigure them.

Step 1: Open the settings on your iPhone and go to General.

2nd step: Scroll down to tap Transfer or Reset iPhone.

Reset my phone


Reset my phone

Step 3: Tap Reset and choose Reset Network Settings from the resulting menu.

Reset your phone i


Reset your phone i

Reset network settings on my phone


Reset network settings on my phone

Enter your lock screen password and tap on the Reset network settings confirmation box to begin the restore process.

7. Update the Netflix app

You may experience issues while using the Netflix app if the current version of the app you are on is buggy or out of date. Thus, it is recommended to update the Netflix app to the latest version available.

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8. Reinstall the Netflix app

Finally, if none of the above solutions work, uninstalling and reinstalling the Netflix app is your best bet. This will erase app data and should fix app issues.

Back to Refrigeration

Netflix has climbed the popularity charts, thanks to its vast collections of shows and movies. Unfortunately, users have often been disappointed with issues with its Windows application. Fortunately, there is nothing that cannot be fixed with a little troubleshooting.

Love using Netflix but worried about your data? Find out how to reduce data usage when using Netflix.

Last updated on December 31, 2021

The above article may contain affiliate links that help support Guiding Tech. However, this does not affect our editorial integrity. The content remains impartial and authentic.

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