If you try to open Microsoft teams on your Windows 10 PC and you Ah! Something went wrong error message, here are some solutions you might find useful. Although this is an unusual error message, many people have encountered this problem to date.
Ah! Something went wrong …
Retry
If that doesn’t work, try logging out and then logging back in.
This problem mainly occurs when the Windows credential manager has internal problems. However, this can also happen when Microsoft Teams does not have a strong Internet connection when opening the application on your computer. If your Internet connection is not stable (or if you have a problem with loss of ping), you may experience this problem when opening the Microsoft Teams application.
Ah! An error has occurred in Microsoft Teams
Solve Ah! Something went wrong error in Microsoft Teams, do the following:
- Clear Credential Manager for Microsoft Teams
- Change internet connection
To know the steps in detail, read on.
1]Clear Credential Manager for Microsoft Teams
The credential manager stores all login credentials or usernames and passwords in one place. If your system has problems with the credential manager, it is possible that this problem occurs when connecting to Microsoft teams. You must clear all entries associated with Microsoft Teams in Credential Manager and log in again.
To do this, open the Windows credential manager on your Windows 10 PC. You can search for “credential manager” in the search box on the taskbar and open the corresponding result. After that go to Windows credentials and expand all the lists to discover the Microsoft Teams entry. Then click on the circle button to expand the information, then click on the button Remove button.
Now you have to confirm the modification by clicking on the Yes in the popup window.
After that, close the Microsoft teams completely and reopen it to reconnect. From now on, you should no longer have any problem using Microsoft Teams on your PC.
2]Change your Internet connection
This is another solution which has helped some people to get rid of this error message. Microsoft Teams searches for credentials each time you try to open the application for the first time after turning on your computer. To verify the credentials, it requires a valid Internet connection. If your PC is not connected to an Internet connection or if the existing Internet connection is not stable, there is a good chance of getting the error.
Therefore, it would be better if you could change your Internet connection and check whether you can open Microsoft Teams or not.
If any of them don’t help, you need to check whether the Microsoft service is down or not. In this event, the problem should not last very long.