In today’s post, we’ll look into the cause and then fix the error 0xc00d4e86 you may experience native Windows 10 media like Xbox Music, Windows Media Player, Groove Music, or Movies and TV apps when you wake up your Windows 10 computer.
Error 0xc00d4e86 in Xbox Music, Movies & TV, Groove Music, WMP
You may experience error 0xc00d4e86 in the Xbox Music, Movies & TV, Groove Music, Windows Media Player apps, if you are running a Windows 10 computer with a DisplayPort or HDMI monitor to which built-in audio is attached. Or, you have an all-in-one system that uses DisplayPort audio – you play audio using one of Windows 10's native multimedia apps and the audio source is the monitor – while playing audio, you put the computer to sleep. Then you wake up the computer.
When you wake up, depending on the multimedia application used before putting the PC to sleep, you receive the following error message:
in the Xbox Music app, (renamed Groove Music), you may receive the following error message:
I can not play. Make sure your computer's sound and video cards are up to date and have the latest drivers, then try again. 0xc00d11d1 (0xc00d4e86)
In Groove Music application, you may receive the following error message:
Groove Music (audio file). I can not play. We couldn't find that your audio device is connected to your headphones or speakers? If not, you can go to the desktop and tap on the speaker icon in the system tray for more help. 0xc00d4e86 (0xc00d4e86)
In Windows Media Player, you may receive the following error message:
An audio device has been disconnected or reconfigured. Make sure the audio device is connected, then try to play the item again.
In Movies and TV app, you may receive the following error message:
Movies & TV (video file). I can not play. We couldn't find that your audio device is connected to your headphones or speakers? If not, you can go to the desktop and tap on the speaker icon in the system tray for more help. 0xc00d4e86 (0xc00d4e86)
Windows 10 native multimedia application error cause 0xc00d4e86
According to Microsoft, this behavior is inherent in design. When no other audio device is connected to the system, the only audio endpoint in the system disappears when the monitor is turned off. Therefore, an error message is displayed by Xbox Music, Windows Media Player, Groove Music or Movies & TV. Error messages will only be displayed on specific DisplayPort or HDMI monitors and will not occur if another audio output device is connected to the system.
Therefore, the resolution for error 0xc00d4e86 in Windows 10 native multimedia applications is as follows:
- If another audio output device is connected to the system, Xbox Music, Windows Media Player, Groove Music, or Movies & TV will switch to that audio device when the monitor is turned off, and then return to the monitor when the monitor is turned back on. . No error message will be displayed.
- To resume playback if no other audio device is connected to the system when the monitor is off, you must open a different audio file or reopen the original audio file after displaying the message. 39; error.
I hope this helps you!