If you uploaded a file to OneDrive, but it displays an error message stating Hmm… it looks like this file doesn’t have a preview that we can show you, here’s how to fix it. This article explains why this problem occurs and what are possible ways to resolve it. Although there are 50 to 50 chances to recover the preview, you should try these solutions before deciding on your next step.
This specific error message can appear for any type of file, including image, video, document, etc. OneDrive displays this message when users click on the file to check a preview.
Hmm… it looks like this file doesn’t have a preview that we can show you
To fix Hmm… it looks like this file doesn’t have a preview that we can show you error, follow these steps-
- Wait a bit and reload the page
- Repair the corrupted file
- The file is deleted before completing the download
- Clear the browser cache.
To know the steps in detail, read on.
1]Wait a bit and reload the page
It sounds silly, but it works. When you download a file, regardless of the type or format, certain background processes run to render your file before it appears on the screen. If you interrupt the screen while doing something else, you may have the problem. OneDrive requires a minute or two before previewing the file and the time depends on the size of your file.
2]Repair the corrupted file
When a file is damaged, you can’t expect OneDrive to preview. This is a common problem among Windows users, who use the OneDrive desktop app and have malware on their PC. If malware or adware has corrupted the file on your computer, OneDrive cannot display the preview properly. You can use certain tools and techniques to recover files corrupted by malware. Before that, you need to run an anti-malware scan to disinfect your computer.
3]The file is deleted before completing the download
If you mistakenly deleted the source file that you were importing to OneDrive, you will not find a preview on the OneDrive website. In other words, it is an incomplete corrupt file that you uploaded to OneDrive. You should not delete the file before OneDrive completes the download process and preview.
4]Clear browser cache
Fir tey using a different browser and see. Otherwise, you must clear the browser cache and disable any add-ons or extensions. Sometimes an internal conflict between extensions can cause this problem, and it can be resolved by identifying the culprit.
That’s it!