Some users may experience the NVIDIA installer cannot continue problem with NVIDIA graphics drivers as they perform a clean installation of Windows 10. In today’s release, we will identify the cause of this error and then provide a possible solution to the problem.
NVIDIA installer cannot continue
The following error message appears on the screen during the installation process;
The standard NVIDIA graphics driver is not compatible with this version of Windows. Please update your driver using GeForce Experience to download the correct version.
The NVIDIA Installer Can’t Continue problem occurs because the GeForce 398.36 DCH the graphics driver is automatically installed via Windows Update after the first connection.
To resolve this issue, you can try the solutions recommended below.
- Disconnect the computer from the network during the installation of the operating system
- Use the NVIDIA GeForce Experience app to work around the problem
Before you start, first check if the NVIDIA DCH graphics driver is installed on your Windows 10 operating system by checking if there is a value named DCHUVen in the Windows registry.
Here’s how:
Launch Registry Editor (press Windows key + R. In the Run dialog box, type regedit and press Enter).
Access the following registry entry:
Computer HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesnvlddmkm
If the value DCHUVen exists, it means that you are running an NVIDIA DCH driver.
Now that you have confirmed that the NVIDIA DCH graphics driver is present on your computer, you can follow the steps below to uninstall it completely before continuing with the recommended solution to prevent the error from occurring.
If you normally uninstall the NVIDIA GeForce driver, it will not be removed from the system until you restart your computer. However, Windows Update starts immediately after restarting and reinstalls the DCH driver you just uninstalled.
To properly uninstall the GeForce graphics driver, follow these steps:
Launch it Device Manager (press Windows key + X. Select Device Manager from the menu).
Open the NVIDIA graphics adapter.
Go to Details tab and select Name Inf under Property. Then take note of the value.
Then run a command prompt as an administrator.
Copy and paste the command below into the command prompt and press Enter.
pnputil /delete-driver X /uninstall
X is the space reserved for the Name Inf value that you identified previously.
After uninstalling and removing the driver package, run the following command to remove the remains of the driver.
sc delete nvlddmkm
Once these steps are complete, you can now try one of two solutions to resolve the problem.
1]Disconnect the computer from the network during the installation of the operating system
This is the most direct and effective method to avoid the problem. Disconnecting the computer from the network during the installation of the operating system will prevent the operating system from installing the GeForce 398.36 DCH graphics driver via Windows Update. And you must manually install the driver from USB media or a driver disc before the network is available. Windows Update will not replace any existing driver with a DCH driver.
2]Use the NVIDIA GeForce Experience app to work around the problem
GeForce experience is a complementary application to your GeForce GTX graphics card. You can get a DCH version of the graphics driver through it to avoid potential conflicts. Therefore, using the GeForce Experience app can also be effective in avoiding the “NVIDIA installer cannot continue“problem.
That’s it, friends!