Top 8 Ways to Fix Microsoft Store Not Opening in Windows 11

Top 8 Ways to Fix Microsoft Store Not Opening in Windows 11


Fix Microsoft Store not opening in Windows 10

With Windows 11, we saw a few big names like Zoom, Reddit, WordPress, and more, making their debut in the Microsoft Store. It is also your favorite place to download Android apps (via Amazon App Store) on PC. Microsoft Store not opening in Windows 11 may require you to install apps from the web, which is not secure in 2021. Let’s fix it.

1. Check the internet connection

Microsoft Store requires a high-speed internet connection to function properly. Most apps and games span hundreds of MBs. The Microsoft Store home page itself requires a good internet connection to load content.

Open the Settings app in Windows 11 and go to the Network & Internet menu. There are two things you need to check here. First, make sure the Wi-Fi network shows the connection status. Second, inspect the Wi-Fi properties. It should connect to the 5GHz network, not the 2.4GHz network.

Check the Wi-Fi connection


Check the Wi-Fi connection

You can also visit fast.com and confirm the Wi-Fi speeds that the Windows 11 PC is connected to.

2. Confirm the connection to the Microsoft account

Have you started using Windows 11 without signing into a Microsoft account? You might have trouble accessing the Microsoft Store.

Sign in with a Microsoft account


Sign in with a Microsoft account

Go to Windows 11 settings (Windows + I) and go to the Accounts menu. Make sure you’re signed in with your Microsoft account. Otherwise, go ahead and login.

3. Use the Windows Store Apps Troubleshooter

Did you know that Microsoft considers the Microsoft Store to be the native Windows app? The company updates the default store from the Microsoft Store itself. Like other Windows Store apps, you can use the built-in troubleshooter to fix the Store not opening issue on Windows 11.

Compared to Windows 10, Microsoft has completely changed the Settings app on Windows 11. Follow the steps below.

Step 1: Open the Settings app on Windows 11 (Windows + I).

2nd step: Go to the System menu.

Step 3: Scroll down and open the Troubleshoot menu.

Open the troubleshooting menu


Open the troubleshooting menu

Step 4: Open other troubleshooting utilities.

Step 5: Run a troubleshooter for Windows Store apps and let Microsoft fix the problem for you.

Run the Windows Store Troubleshooter


Run the Windows Store Troubleshooter

4. Check the computer time

Inaccurate data and time on your computer can prevent Microsoft Store from opening in Windows 11. Let’s fix it from Windows Settings menu.

Step 1: Go to the Windows Settings app and open the Time & Language menu.

2nd step: Go to the Date and time menu.

Check date and time


Check date and time

Step 3: Check the current date and time and enable the Set time automatically option.

While you’re at it, also check your current time zone.

Restart the computer and try to access the Microsoft Store again.

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5. Repair the Microsoft Store

If the Microsoft Store is not performing as expected, you can repair the app using the built-in tool. Here’s how.

Step 1: Go to Windows settings and open the Applications menu.

2nd step: Select Apps & Features.

Open the applications and features menu


Open the applications and features menu

Step 3: Scroll down and select Microsoft Store. Open advanced options.

Open advanced options


Open advanced options

Step 4: From the Reset menu, select Repair and let Windows deal with Microsoft Store malfunctions on your computer.

Repair Microsoft Store


Repair Microsoft Store

6. Reset Microsoft Store

If the above trick didn’t do the job, it’s time to reset the Microsoft Store. This will delete all data from the app and you will need to sign in again.

Step 1: Go to the Windows Settings menu.

2nd step: Go to Apps> Apps & Features.

Open the applications and features menu


Open the applications and features menu

Step 3: Go to the Advanced menu of the Microsoft Store.

Step 4: Reset the Microsoft Store and try to open the app again.

Reset Microsoft Store


Reset Microsoft Store

7. Clear the Microsoft Store cache

Microsoft Store not opening on Windows 11 may be due to an absurd amount of data collected by the store. You need to clear the cache.

Clear Microsoft Store Cache


Clear Microsoft Store Cache

Press Windows + R keys and open the Run menu. Type wsreset.exe and click OK. Windows will display an empty Command Prompt menu. After a few seconds, the system will close Windows and automatically open the Microsoft Store.

8. Update Windows 11

The Microsoft Store won’t open on Windows 11 may be due to an outdated version of the operating system on the computer. You can go to Settings and open the Windows update menu. Update Windows to the latest version and you are good to go.

Start using Microsoft Store on Windows 11

Microsoft Store is a breath of fresh air in the Windows ecosystem. You no longer need to rely on the web to download apps or games. Microsoft Store may be your go-to solution on Windows 11. Use the tips above and fix Microsoft Store not opening on Windows 11.

Last updated on October 19, 2021

The above article may contain affiliate links that help support Guiding Tech. However, this does not affect our editorial integrity. The content remains impartial and authentic.

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