Unable to upload files to Google Drive on Windows 10

Some users may not be able to download files to Google Drive via the web interface on a Windows 10 PC. This is mainly because the Google Drive web version is more likely to experience download problems. In this article, we will explore some possible solutions to this problem.

Can not download files to Google Drive

The recommended troubleshooting for this problem is listed as follows:

1. Disconnect and reconnect the Google Account.
2. Restart / reinstall the backup and synchronization.
3. Disable ad blockers for Google Drive.
4. Divide your file download into smaller parts.
5. Check the status of Google Drive.
6. Use the Private / Incognito window.
7. Clear the browser data.
8. Use another browser.
9. Make sure the images are enabled.
10. Check your network connectivity.
11. Check for problems with the file.

Let's take a closer look at these troubleshooting steps.

Before you begin, try to sign out of your Google Account and sign in again. If this does not help, you can now proceed to the solutions described below in no particular order.

1) Disconnect and reconnect the Google Account

Here, you will need to disconnect and reconnect your Google Account to the Backup and Sync application.

Here's how:

• Go to Backup and synchronization by clicking on its cloud icon in the notification area of ​​the taskbar.
• Then click on the menu icon of the vertical points of suspension (three-point)> preferences > Settings > Disconnect account > D & #39; AGREEMENT.
• Once your account is offline, click on the Backup and synchronization menu icon, then sign in to your Google Account.

2) Restart / reinstall backup and sync

Here you can try to restart or even reinstall the Backup and synchronization app.

Here's how:

• Click the Backup and Sync Cloud icon in the notification area of ​​the taskbar.
• Click the vertical ellipsis menu icon, and then click Quit backup and synchronization.
• To reopen it, enter backup and synchronization in the Windows search and select the application in the result.

Alternatively, you can completely reinstall Backup and Sync. To uninstall the application, follow these steps:

• Press the Windows key R. In the Run dialog box, type appwiz.cpl and press Enter.
• In the Programs and Features applet, select the application from the list and uninstall.
• Download the app and reinstall it.

3) Turn off ad blockers for Google Drive

Problems have been reported with browser extensions blocking ads, which can sometimes block downloads or even block Internet access for all your Google apps.

As a result, if you have problems downloading files, try disabling or whitelisting the Google Drive website in your ad blocker.

4) Divide the download of your file into smaller parts

Google is designed to handle individual files as large as 5 TB (except in the case of Google file formats such as Docs or Sheets, in which case they are 50 MB). As a result, if you have problems uploading large files to Google Drive – an expiring or blocking download, then explore the contents of the folder, select the files and import them separately. Google Drive will automatically queue them up and handle the files better.

5) Check the status of Google Drive

Meeting on G Suite status dashboard to check if there are any breakdowns on Google Drive. If you see that Google Drive is down, just wait for the service to be backed up again.

6) Use the window Private / Incognito

Here, just open a private window in your browser and sign in to Google Drive. Then try downloading the file (s) again and see if it works.

7) Clear browser data

Your browser saves cookies, cache and other data for you to navigate more easily and quickly on the web. However, this data can sometimes create navigation problems, such as the inability to download files. In this case, you must erase data from your Edge browser or Chrome / Firefox.

8) Use a different browser

You may experience this problem because of a temporary support problem with your browser or because your browser simply does not support Google Drive. However, the latter is very unlikely for popular browsers like Chrome, Firefox, Opera, Safari, IE and Edge.

If you use one of the browsers mentioned above and the browser change has resolved the download problem, try updating your browser to the latest version. If that does not help you, wait for the next update of the version that could solve this problem.

9) Make sure the images are enabled

For some reason, Google Drive may stop working properly if images are disabled in the browser. You may be able to use it to edit and display data, but the download and download will not work. Refer to this guide to learn how to enable / disable images in your browser.

10) Check your network connectivity

You may encounter this problem because of your network connectivity if the files are downloaded but end in the middle with a network error. In this case, rebooting your router might solve the problem. If that fails, try changing your IP address and also disable the firewall.

Connecting via a VPN may also affect the download process, so make sure your VPN is disabled.

If you are sure that there is a network error, resetting your router (refer to your product guide) can solve this problem.

11) Check the problems with the file

Here, try to download three types of files separately and see if they are downloaded. If the files are downloaded successfully, it is definitely a problem with the file you want to download. In this case, try changing the name and format of the file if possible – and make sure there are no characters in the file name (like? < > /) help.

Also, if the file is huge – more than 2 GB, use 7-zip to split the file, then download and see if it works.

That's all, friends! Indicate in the comments section below if you are having problems downloading with the Google Drive desktop or mobile version.