Windows computer shuts down when playing or watching videos

If your Windows computer shuts down while streaming videos or playing YouTube – online or offline, this article may be helpful for you. Your computer may turn off when streaming YouTube videos or playing a video using a media player.

Computer Shuts Down While Playing Videos

If your Windows desktop or laptop computer stops playing videos, some of these suggestions are sure to help. Please see what applies to you.

1. Check the graphics card and driver
2. Replace the power supply
3. Analyze malware on PC
4. Monitor CPU and GPU temperature
5. Check the power consumption of the application
6. Check the Event Viewer for the error
7. Troubleshoot in clean boot state
8. Defective RAM.

Now let’s see these steps in detail.

1]Check the graphics card and driver

Since this is a graphics issue, you should take a look at the graphics card already installed on your computer. You can install it on another computer and check if the same problem appears or not. If so, it’s time to visit the service center to fix it. In addition, you must reinstall or update the graphics driver before going to the service center.

2]Replace the power supply

PSU stands for Power Supply Unit, which is probably the essential component for turning on a computer. Without this hardware, it is almost impossible to turn on your PC. This means that if the power supply has problems, your computer may also have problems. If you are using an aged diet with other modern equipment, this is the best time to change it or upgrade it to something better. The power supply must have the capacity to supply power to each piece of hardware on your computer. Otherwise, you will continue to have the same problem. If you do not have the necessary knowledge, it is best to consult a professional.

3]Analyze malware on PC

Sometimes malware and adware can cause this problem. Nowadays, attackers use countless methods to harm the user experience. Therefore, it is wise to scan your PC for malware and adware. It doesn’t take much time and you can do it for free. If you think Windows Defender is not effective in this case, you can install a third-party antivirus like Bitdefender, Kaspersky, etc.

4]Monitor CPU and GPU temperature

Although there is third-party software to check the temperature of the processor and graphics processor, it is best to use the built-in Performance Monitor tool. Most manufacturers have a built-in utility that shows all of these details. You should use it to check if your CPU and GPU are above standard temperature. If so, you should contact the manufacturer before the situation gets worse.

5]Check the power consumption of the application

If you use Google Chrome or any other browser to watch YouTube, you can find an entry in Task Manager. From here, you can check the energy consumption trend of this app. Even if you are watching videos offline, you can find the name of the media player in Task Manager. You just need to check the Energy consumption and Energy consumption trend Columns. If they show Very slow, Low, or Moderate, There is nothing to worry about. If they use Very high, you have to do these things-

• Disable all extensions
• Close all tabs
• Restart your browser
• Use the Task Manager browser tool if available to find and kill the culprit
• Update browser to the latest version

6]Check the Event Viewer for the error

The Event Viewer stores and allows you to view all events in detail. If the Windows Update client does not work properly or your PC shuts down while playing the video, you will find an error message with information. For example, it can display an event ID that is very useful in solving your problem. It is best to find the event ID so that you can explore the issue further.

seven]Troubleshoot in clean boot state

Sometimes this problem occurs due to faulty driver or hardware. You can recognize it by performing a minimal boot. It’s simple and you don’t need to install third-party software as well. You should follow our detailed tutorial, which shows how to perform a clean boot in Windows 10. For your information, this does not solve the problem directly, but it helps you to make sure that the problem appears because of a faulty driver or not and allows you to identify the offender.

8]Defective RAM

A faulty RAM memory can create such a problem frequently. If your computer displays a BSOD with “memory” in the message, it is probably your RAM that needs to be changed. If you have two RAMs and their speeds are different, this problem can occur.

I hope something here will help you solve the problem.

Then read: Green screen when playing videos on Windows 10.

• Keywords: Troubleshooting, video