Xbox Game Pass, at the moment, is probably the most important addition to the Xbox for a long time. Millions of players have since used this service to play hundreds of video games for a low monthly fee. Although we can agree that Game Pass is wonderful, it should be noted that it is not without problems.
Xbox Game Pass gives you unlimited access to a games library for a regular fee. If your Xbox Game Pass subscription expires, you will not be able to play the game, even if it will remain installed. You will need to renew the subscription.
Recently, we have heard of some issues where the service will apparently expire before the official date for some users. It's not a good idea, so it's understandable that people act when they see these snags in front of their eyes.
The question is, can we solve this question and fix things, right? And for that, we have to say yes. And it's not difficult either, because the problem is more than likely a problem with the Microsoft network rather than anything else.
Xbox Game Pass expiring early
Your Xbox Game Pass subscription must not expire before the end date. If this happens to you, do the following:
- Automatic renewal on the previous subscription
- Check your subscriptions
- Contact Microsoft for help.
1) Automatic renewal on the previous subscription
If your Game Pass subscription is shorter than what you paid, chances are it has a lot to do with a previous subscription. You see, when your Xbox Game Pass subscription is complete, Microsoft will extend the service a few days if Auto Renewal is enabled.
Meanwhile, Game Pass will attempt to collect payments from your source of funding. If, for example, after seven days the service has failed to collect money, the service ends. However, once your subscription is renewed, Microsoft will deduct the last seven unpaid days from the duration of the new subcontractor.
Yes, it does not sound very good at all, but that's what it is. Thus, in the current state of things, the best option is to cancel the automatic renewal and renew the Xbox Game Pass at your leisure.
2) Check your subscriptions
We suggest that you check your subscriptions from a web browser to make sure everything is in the correct order. The official Microsoft Subscription page tends to display more accurate information. You must always check if problems arise.
In order to check your subscriptions, please visit account.microsoft.com.
3) Contact Microsoft for help.
To contact Microsoft for help, visit the site support.xbox.com, then visit the Contact Us page.
The next step is to visit Billing and Accounts> see another option> payments and billing. Finally, view the contact options and select the one that suits you best, ie chat or call.
I hope you find the message useful.