Sometimes you have to connect to another Windows 10 computer with the help of a remote connection from another Windows PC. Doing so, if you receive an error message saying: Your password may have expired or the remote PC may not accept blank passwords., so this post will help you.
The full error message indicates:
Your password may have expired or the remote PC may not accept blank passwords. Try to log in again. If this continues, ask your administrator or technical assistance for help.
Your password may have expired or the remote PC may not accept blank passwords.
I've read this error on forums and users have complained about it many times. Some of them were sure that the password had not expired; the application has not sent a blank password either. If you experience this problem, try these solutions to resolve it.
- Check if the password has expired
- Troubleshoot network issues
- Use Remote Desktop Software
- Configure firewall settings
- Restart Remote Desktop Service
Before you start, you will need someone to help you from the other side. Someone who knows the computer and can help you solve your problems.
1) Check if the password has expired
There are two things you need to check. First, make sure that you are using a user account that is on the remote computer. Second, the password of the remote user account has not expired. If the computer is not in your access, you will have to ask someone to check the same.
2) Solve network problems
The error can occur when there is a problem with the network, especially if you are trying to connect via the internet. So here are the steps you can follow to troubleshoot:
3) Use Remote Desktop Software
Some forum users reported that the problem occurred while using the Universal Remote Desktop application. As soon as they switched to the Remote Desktop Application (EXE), it worked fine.
Although Microsoft Store applications work, it is best that you use the remote desktop software.
4) Configure the firewall settings
The firewall may be blocking the incoming connection to the remote computer. If this is the case, make sure that the required port, TCP 3389, is not blocked.
- Open Windows Security and go to the firewall and the network application.
- Click on the Advanced Settings link
- The classic Windows Defender Firewall and Advanced Security application will open
- Under Inbound Rules, locate a rule named Remote Desktop – User Mode (TCP Entry).
- Check if it has been disabled, if so, enable it.
5) Restart Remote Desktop Service
- Open the Run command, type services.msc and press Enter
- In the Services list, locate Remote Desktop Services.
- Right-click to restart the service.
I would suggest restarting all Remote Desktop services that you find in the list.
We hope that the solutions have been easy to follow and that you have finally been able to use the remote connection without any password problem.