5 Best Fixes for Notes App Not Scanning Documents on iPhone
Whether it’s medical reports, business cards, contracts, proposals, or other important details, you can scan the document on your iPhone to save it in the Notes app. While the digital copy is always useful, you can add further details with annotations and even digitally sign your documents from the Notes app.
To annotate or use the digital copy for future purposes, you will need to use the Notes app to digitize it. If that doesn’t work, we’ve compiled a few solutions to help you fix Notes app not scanning documents on your iPhone.
1. Use iCloud Folder
The Notes app gives you the option to store your notes on your iPhone or iCloud account. For document scanning to work in the Notes app, you need to use the app with your iCloud account. Several users of the official Apple community forum recommend it. If you are not sure about this, here is how you can check and use iCloud account with Notes app.
Step 1: Open the Notes app on your iPhone.
2nd step: Tap Folders in the upper left corner.
Step 3: Tap All iCloud.
Step 4: Open an existing or new note and check if you can see the Camera icon at the bottom.
If you have enough storage space, you can switch to your iCloud account to store all your notes by default. For this, you need to disable note storage on your device.
Step 1: Open the Settings app on your iPhone.
2nd step: Scroll down and tap Notes.
Step 3: Scroll down and tap the toggle next to the “On My iPhone” account to disable the feature.
You can read more about some amazing Apple Notes tips and tricks for your iPhone.
2. Enable Notes app in iCloud
If you don’t see the iCloud folder in the Notes app, your iCloud account might not be syncing your notes. Here is how you can check and enable the same on your iPhone.
Step 1: Open the Settings app on your iPhone.
2nd step: Tap your profile name at the top.
Step 3: Tap iCloud.
Step 4: Select Show All to show all apps using your iCloud account.
Step 5: Tap Notes.
Step 6: Tap the toggle next to “Sync this iPhone” to turn it on if it was off.
Step 7: Close the Settings app and open the Notes app to check if the issue is resolved.
3. Check the default Notes account
If you have multiple accounts logged in on your iPhone, you need to make sure your iCloud account is set as default for the Notes app. Here is how you can check the same.
Step 1: Open the Settings app on your iPhone.
2nd step: Scroll down and tap Notes.
Step 3: Tap Default account.
Step 4: Select iCloud as default for the Notes app.
Step 5: Close Settings and open the Notes app to check if the issue is resolved.
4. Force quit and relaunch the Notes app
If you still can’t scan documents in the Notes app, you can try force quitting and re-launching the app on your iPhone. This will give the app a fresh start.
Step 1: On your iPhone’s home screen, swipe up and hold to show app windows in the background.
2nd step: Swipe right to display the Notes application window. Then swipe up to force quit the app.
Step 3: Relaunch the Notes application and check if the issue is resolved.
5. Update the Notes app
If none of the solutions work, the last resort is to update the Notes app version on your iPhone. For that, you need to check for a new iOS update.
Step 1: Open Settings on your iPhone.
2nd step: Scroll down and tap General.
Step 3: Tap Software Update.
Step 4: If an update is available, download and install it.
Step 5: Once the installation is complete, relaunch the Notes application and check if the issue is resolved.
Scan and save
This function allows you to scan a whole page and parts of the page. You can also scan a photo and save its digital copy in the Notes app on your iPhone. Then you can access these scanned documents in the Notes app on your Mac. But sometimes the app fails to sync between your iPhone and Mac. So, if you are facing this problem, you can refer to our article suggesting the best ways to fix the problem. Notes app won’t sync between your iPhone and Mac.