If you run the Internet Connection Troubleshooter and you see an error message that states: A network cable is not properly connected or can be brokenThis article will help you solve the problem on your Windows computer.
Windows users often run various integrated troubleshooters to solve common problems such as lack of internet connection or other. If you do not have a working Internet connection, you can use the Internet Connection Troubleshooter as it can help you solve the problem. However, if it displays the error message mentioned earlier, you must perform something other than using the troubleshooter.
A network cable is not properly connected or can be broken
If Troubleshooting Internet Connections Generates an Error Message A network cable is not properly connected or may be broken, these suggestions will help you solve the problem:
- Check the WiFi router power supply
- Replace the Ethernet cable
- Run the Network Adapter Troubleshooter utility.
A detailed guide is mentioned below and you can follow these steps.
1) Check the WiFi router power supply
This problem mainly occurs if you use a WiFi router for an Internet connection. Whichever router you use, your device requires constant power. If there is a problem with the router's power supply, there is a good chance that you will encounter this problem. Typically, all routers have common metrics such as incoming connection, outgoing connections, WiFi broadcast, power, and so on. If the power supply or any other LEDs behave abnormally, you must contact the manufacturer of the router because there might be a problem with your WiFi router.
To make sure the router is guilty or not, you can use another WiFi router or try to connect another computer to the same WiFi network via an Ethernet cable.
2) Replace the Ethernet cable
If the solution mentioned above does not work for you, you can change the Ethernet cable. A standard CAT6 cable contains five wires in the conduit, and a small cut or cut may be the cause. A 5 to 6 foot Ethernet cable is cheap. Therefore, you can try to replace the existing cable to check if the cable is causing the problem or not.
3) Run Network Adapter Troubleshooting
Sometimes the Ethernet port or the adapter may be the reason for this error. Open the Troubleshooting page in the Windows Settings panel and run the Network adapter.
If you know the process, you can also try to clean the adapter or the Ethernet port manually.