Fix: Personalized Settings Not Responding [5 Ways] 2025

After logging into Windows 10, if a window in the upper right corner displays "Custom settings (does not answer)"And stay stuck on a black screen, browsing this guide will help you fix it. You end up getting stuck on this black screen because Windows Explorer does not start correctly and the download stops very slowly, if at all.0

This problem occurs most often because of problems with updates. If you are greeted with a dark screen with this Custom settings (does not answer) box at the top left after Windows Update, do not be afraid. Many users have complained about the same thing.

Task Manager is a part of Windows that is preinstalled with all versions of Windows. He was previously called the Windows Task Manager. The Task Manager, as its name indicates, is a tool that provides an overview of all the tasks and processes running on your system. Task Manager also provides a background view of background tasks, which includes both Windows background services and third-party application services. It provides detailed information about processes and applications.

This information includes CPU usage and RAM, network usage, disk usage (read / write), number of process instances, and so on. You can also use the task manager to start and stop services or applications. The ability to stop services is very useful in situations where a service or application stops responding. You can use the task manager to terminate a service. This problem occurs after a Windows update. The installation of a Windows update triggers a restart.

This restart is important for the full installation of Windows Update. After you reboot the system after a Windows update, Windows prompts you to enter the login information. A blank or black screen appears next, with a message indicating custom (non-responding) parameters at the top.

Why are your custom settings not responding?

This problem may be due to several factors. The first and most common cause of this problem is that your file explorer can not start. This is obviously caused by the Windows update.

That's the reason it happens right after a Windows update. The second thing that can cause this problem is your device drivers. The latest Windows update can not start the drivers for your device (because of a bug), which causes this problem. For example, disconnecting your devices before rebooting or forcing the file explorer to start usually resolves this problem.

How to fix a custom settings error that does not respond

Here are some of the effective methods that will help you fix this error.

1. Open File Explorer / Windows Explorer

This problem may be related to the fact that the file explorer does not start correctly. One of the solutions to solve this problem is simply to start the file explorer. One of the ways to open the File Explorer is to open the Task Manager and run a new task from that location. You should also be able to do this from the Custom Settings (Unresponsive) screen. Just follow the steps below to open a file explorer via the task manager.

hold CTRL, OFFSET, and Esc keys simultaneously (CTRL + SHIFT + ESC) to open the task manager
Click on File
To select Perform a new task
Type Explorer and press Enter

This should allow you to access the office. Once on the desktop, wait a few minutes, then reboot and you should be able to access the office without any problem.

Note: If this does not solve the problem or you can not start the file explorer, open the Task Manager again. Right-click on the File Explorer under the Process tab, and then select End Task. You may notice that a message (Not Responding) appears next to the file explorer. Once done, follow the steps above and check the box.

2 Restart your computer

On your keyboard, press Ctrl, Alt, and Of the keys at the same time.
At the bottom right of your screen, click the power button
and choose To restart.
Hope your office goes up normally this time. If no, continue with Fix 2.

3 Delete a file in Regedit

Please note that all adaptations in regedit must be preceded by a warning to avoid other problems.

On your keyboard, press the button Windows logo key and write regeditthen right click on regedit and press Run as an administrator.PresseOui when you are asked to check.
Check and double click on HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft > Active configuration > installed components.3. Right click on the last file and press Export save the file. If this solution does not solve the problem, you can import the file to restore the backup.
Right click on the last file and press Wipe off.
Restart your computer and see if your computer is coming back.

4 Repair corrupted files

The reason behind the problem could be corrupted files. In this method, we will try to fix them. Follow these steps to do it.

Step 1. Press the Windows key on your keyboard to open the boot menu and type cmd. Here, right click on Command Prompt in the results and select Run as an administrator.

2nd step. In the command prompt tab, write the following and press Enter:

CFS / scannowStep 3 After step 2, the scan will take a while to repair the corrupted files. When it's done, to restart your computer.

This should solve the problem. If the problem persists, try the following method.

5 Scan your disk

The problem of the file system is equally problematic for custom settings that do not respond. So check using these steps: –

hurry Win + E launch File Explorer.Click on This PC from the left column.

Now, right click on C Drive in the right pane and then select properties. We assume that C is the system drive of your computer. Once the window is displayed, go to Tools tab and press Check placed under Error checking. Once done, restart it to see the changes.

Conclusion

Here are the possible solutions to solve this problem "Custom settings do not respond". I hope these methods will help you fix this error. If you have trouble solving this error, please let me know in the comment sections.

If you still need help with anything, let us know in the comments section below and we will contact you with a solution as soon as possible.

<! – ->