If you often juggle between working offline and online, you should know the importance of the file backup process. And file hosting services like Dropbox make it easy for you to do this. You need to select the offline files or folders that you want to have online and the system will take care of them. However, sometimes the sync from Dropbox may not always sync.
If you’ve been through something like this, it’s time you ran some tests to restart the sync process on Windows 10.
Without further ado, let’s see some of the best ways to fix Dropbox syncing issues.
1. Stop and restart Dropbox
We know you may have tried this step before, but it doesn’t hurt to give it a try, right? Just exit the app and relaunch it.
If it’s just a one-time thing, there’s a good chance you’ll see documents and files syncing after a while. And at the same time, keep an eye on the open files in your system.
2. Is the process blocked
Dropbox not responding at all? If so, it may be a blocked process.
Step 1: To end the Dropbox process, right-click on the taskbar to display the task manager.
2nd step: Next, right click on the Dropbox process and select End task. When done, relaunch Dropbox to see if it solves your issue.
3. Is there sufficient space
Like any other file hosting service, Dropbox also has file upload limitations. For example, the Dropbox Plus lets you use up to 2TB of storage, while the Basic plan lets you use only 2GB. If you’re using the latter, there’s a good chance you missed it. storage space. And when that happens, the files on your PC won’t sync with the cloud. Other than that, you won’t be able to edit either. Therefore, it makes sense to exclude the possibility of storage space.
Step 1: Go to Dropbox on your web browser and click on the avatar to the right.
2nd step: Select Settings> Schedule to see the amount of space used.
Although Dropbox usually alerts you when your account is low on space, you can always check to see if the option is enabled in settings.
To do this, go to the Dropbox settings and click on Notifications. And while you’re at it, you can turn off a few unimportant ones as well.
4. Selective sync option in Dropbox
If you’ve only seen some of your files and folders being synced and not all of them, the Selective Sync feature might be the one to blame. As the name suggests, it only allows you to select a few files to sync.
Step 1: To check the selected folders, open Dropbox on your PC and click on your avatar on the right. Then select Preferences> Synchronization and click Selective Synchronization.
2nd step: Then deselect all files and folders from the list.
5. Clear cache files
Another reason your Dropbox may not sync properly is because of the cache. Luckily, it’s easy to clear Dropbox’s cache.
Step 1: Go to Program Files on the C: drive. Find Dropbox and open the .dropbox.cache folder.
2nd step: Now delete everything in it.
If you are unable to access the contents of the cache folder or cannot see the contents, luckily there is another way to access it.
Step 1: Open the Run application from the Start menu and enter the following command.
Explorer will immediately take you to the Dropbox cache folder. Select all folders and delete them.
6. Reinstall Dropbox
If all of the above steps still haven’t resolved your issues, you might want to uninstall and install Dropbox. When done, verify that all old Dropbox files and data are also deleted.
Once everything is set, install Dropbox using the same credentials.
Finally, check if Dropbox has access to communicate through your PC’s firewall. To check, go to Settings> Update & Security, then select Windows Security from the left panel.
When done, click on Firewall and Network Protection and select the ‘Allow an application …’ option.
This will show you the names of all allowed apps and features. All you need to do is click on Edit Settings to activate the change.
Then scroll down and see if Dropbox is among the set of allowed apps.
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Last updated on May 22, 2021
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