In today’s post, we will identify some known potential causes that can trigger the Netflix app error codes NW-3-6 and M7361-1253, as as well as provide the possible solutions that you can try to help resolve the issue regarding one of the error codes. To successfully resolve any of the Netflix errors, you can follow the instructions described below associated with each error.
Netflix NW-3-6 error code
Netflix encountered an error, retrying in 10 seconds, code NW-3-6.
You may experience this error due to configuration issues with your ISP or the device that may prevent them from contacting the streaming service. Another cause could be an Internet connectivity problem that is preventing your device from connecting to the Internet and, therefore, from connecting to the streaming service.
If you are faced with Netflix NW-3-6 error code, you can try our recommended solutions below in no particular order and see if that helps solve the problem.
- Disconnect any VPN and proxy connections
- Restart your streaming device
- Connect your device directly to your router using an Ethernet cable
- Restart your router / modem
- Check DNS settings
Let’s take a look at the description of the process involved in relation to each of the solutions listed.
1]Disconnect any VPN and proxy connections
If you are connected to the Internet via a virtual private network or a proxy server, you can try to disconnect and connect directly to the Internet. Sometimes the device will have problems connecting to the Internet if you are connected to another server. The device may not be able to contact the streaming services. In this case, disconnecting all VPNs and proxy connections could resolve the issue. Netflix NW-3-6 error code.
2]Restart your streaming device
The device you are using to stream content on Netflix may be causing the error code NW-3-6. There could be a bug or loading problem that could prevent it from connecting to the Internet. In this case, you can restart the device as follows:
- Disconnect power from your streaming device.
- Now wait 5 minutes.
- Plug in your device and see if Netflix works.
If the problem persists, continue to the next solution.
3]Connect your device directly to your router / modem using an Ethernet cable
If there is a problem with your ISP, Netflix will not work because it must connect to the Internet to broadcast. Also, if your router or DNS settings are bothering you, it will not be able to broadcast. In this case, you can try to connect your device directly to your router / modem using an Ethernet cable. This will help resolve an Internet connection problem (if any) and possibly resolve the problem. Netflix NW-3-6 error code.
4]Restart your router / modem
It is also possible that there is a configuration problem with the Internet modem / router you are using. In this case, you can try to turn off and turn off the Internet device. Here’s how:
- Disconnect power from your Internet device.
- Now wait at least 5 minutes.
- Connect the modem router and wait for the connectivity light to start flashing.
Then launch the Netflix app and see if the error code NW-3-6 is resolved. Otherwise, go to the next solution.
5]Check DNS settings
DNS servers map domain names to their associated IP addresses. When you enter a domain name in your browser, your computer contacts your current DNS server and asks which IP address is associated with the domain name. Sometimes this information can be changed or corrupted, which means that your domain name would be correct but your IP address associated with it would be wrong, in which case you can try to reset the DNS settings of the consoles / devices.
Note: Depending on your streaming device, the steps for verifying the DNS settings differ.
For Playstation
- Move towards Settings
- To select Network settings
- To select Internet connection settings.
- To select Customs
- Choose either Wired connection or Wireless, depending on your connection method.
If wireless, do the following before continuing.
- Under the WLAN section select Enter manually.
- press the right directional button three times to get to IP address setting (your previously registered SSID, Security setting, and Password will be filled automatically).
Yes Wired connection, select Automatic detection for Operating mode.
- To select Automatic for IP address setting.
- To select Automatic for IP Address Setting.
- To select Automatic for DNS Setting.
- To select Automatic for MTU.
- To select Do not use for Proxy server.
- To select Activate for UPnP.
- press the X button for record your settings.
- To select Test connection.
For Xbox
- press the Guide button on your controller
- Go to Settings and select System settings.
- To select Network settings.
- Choose your network and select Configure the network.
- To select DNS settings and choose Automatic.
- Transform your Xbox of and go back on.
- Try Netflix again.
For Windows 10
Follow our instructions in this blog post to check and change the DNS settings on your Windows 10 PC.
After resetting the DNS settings of the consoles / devices, relaunch the Netflix application and see if the error code NW-3-6 is resolved.
Netflix error code M7361-1253
Oops, something went wrong … Unexpected error, unexpected error occurred, please reload the page and try again. Error code M7361-1253.
You may experience this error while streaming content to your device due to a network connectivity issue that is preventing your computer from connecting to Netflix.
If you are faced with Netflix error code M7361-1253, you can try our recommended solutions below in no particular order and see if that helps solve the problem.
- Restart your computer
- Disable / Enable hardware acceleration in your browser
- Change the audio sample rate
- Check your web browser
- Check if the network supports streaming
- Check your antivirus software
Let’s take a look at the description of the process involved in relation to each of the solutions listed.
1]Restart your computer
If you experience problems while using the computer, most of you will choose to restart the computer to resolve the issues. Similarly here you can try restarting your computer and see if the Netflix error code M7361-1253 is resolved.
However, if this method does not work, you can try the following solution.
2]Disable / Enable hardware acceleration in your browser
Hardware acceleration in Google Chrome provides a better graphics experience when you stream videos online. Sometimes hardware acceleration can cause a problem with the videos you want to stream, delay your mouse, and other issues, and the best solution is to turn hardware acceleration off or on. If you meet the Netflix error code M7361-1253 when using Google Chrome or Firefox, you can try to disable / enable hardware acceleration and see if the issue is resolved.
3]Change the audio sample rate
Some users said they could fix the problem Netflix error code M7361-1253 by changing the audio sampling frequency. The sampling rate is the number of audio carrier samples per second. It is measured in Hertz or kiloHertz. You will need to change the sampling frequency on your playback devices. Here’s how:
- Right-click the speaker icon in the lower right corner of the taskbar.
- To select Proofreading devices.
- Select your reading device that has a green check mark.
- Right-click on your playback device, speaker, or headset, then click Properties.
- Open Advanced tongue.
- Change the audio sampling frequency to a lower or higher frequency and determine which frequency is the best solution for your problem.
- Click on Apply > OKAY.
You can now try streaming content to Netflix and see if the issue is resolved.
4]Check your web browser
On time, Netflix error code M7361-1253 is due to problems with your web browser. To exclude this possibility, you can do the following to see if the problem is resolved:
5]Check if the network supports streaming
If at this point you are still experiencing the error, it is most likely a network problem. In this case, you need to check if the network supports streaming.
Bandwidth is generally limited in a professional or school network. If your computer is on a work or school network, you must contact the network operator or administrator to check if access to Netflix is blocked.
Cellular data and satellite internet have slower connections and broadcast speeds. If you encounter this error when using cellular data or satellite internet, you can turn to cable internet or digital subscriber line (DSL) and see if the problem is resolved.
6]Check your antivirus software
You may also experience the error if your AV program conflicts with the Netflix web player.
You can do the following to check if the antivirus software is the exact reason:
Disable / disable your antivirus software on your computer to stop it, then open Netflix on your computer and stream content. If Netflix can play well this time, it means that your antivirus software is the exact reason for this problem.
Additionally, an outdated antivirus program can cause this error. So make sure your AV program is up to date.
If none of the troubleshooting steps described in this article for Netflix error code NW-3-6 and M7361-1253 does not help, you may need to contact your device manufacturer, your ISP, or Netflix for assistance.