Microsoft Teams Camera greyed out or not working
If you cannot make a video call because Microsoft Teams camera is grayed out or does not work, here are some solutions to fix this problem. Whether you are using an external webcam or your laptop’s built-in webcam, this problem can sometimes occur on your PC. Although this is mainly a problem with the camera, you can also check out other suggestions.
Microsoft Teams camera is grayed out or does not work
To make the camera gray when using Microsoft Teams, follow these suggestions to resolve the issue.
- Choose the camera in the settings
- Check the camera
- Allow access to the camera on your PC
- Allow apps to access the camera
1]Choose the camera in the settings
If Microsoft Teams displays an error message stating that it cannot find a camera to conduct a conference call, you should check the given setting. This is for verification purposes so that we can guide you through all of the troubleshooting steps.
You must open the Microsoft Teams application and click on the profile picture. From the list, select Settings.
Now go to Devices and make sure “None” appears under the section Camera section.
If so, you can follow other steps. If this section is not grayed out, you can expand the list and choose a camera you want to use to make all calls.
2]Check the camera
If your camera is faulty, Microsoft Teams may not detect the camera, whether it is an integrated or external webcam. Therefore, it is necessary to check whether the camera is in working order or not. To do this, you can open the Camera app on your Windows 10 PC and check whether the camera works or not.
If it works, you need to follow other steps. If not, it’s time to change your camera.
Lily: The laptop camera does not work.
3]Allow access to the camera on your PC
Windows 10 allows users to turn off the camera even if you have a built-in webcam. Therefore, you need to check whether you have blocked access to the camera on your PC or not. If you did it earlier by mistake, you may receive such an error when using the Microsoft Teams app.
Therefore, open Windows settings by pressing Win + I and go to Privacy> Camera.
Under the Allow access to the camera on this device, make sure this text appears – Camera access for this device is enabled.
Otherwise, click on the Change and toggle the corresponding button to activate it.
Lily: The Skype webcam does not work.
4]Allow apps to access your camera
This is another privacy setting in Windows 10, which allows you to block all apps for accessing the webcam. In case it is turned off, Microsoft Teams cannot detect the camera even if it is working. Therefore, open the Windows Settings panel and go to Privacy> Camera. Here you can find a title saying Allow apps to access your camera.
Make sure it is on. Otherwise, toggle the corresponding button to activate it.
These are some of the working solutions that you should follow. However, you can also try other things.
- Restart Microsoft Teams and PC: Sometimes a simple restart solves many problems. If you think the webcam has no problem, you need to restart the application and your computer.
- Reinstall the webcam driver: If the webcam driver has a problem, you should uninstall and reinstall it. It is possible to do this from the Device Manager.
- Check the connection to the webcam: If you are using a wireless webcam, it is recommended that you check the connection and reconnect it.
I hope one of these solutions will help you.
Read more: Doh! An error has occurred in Microsoft Teams.