When you choose to change your Microsoft account email and password, onedrive may not recover the change and you may see the following error message – You synchronize another account. Here is what you can do to resolve the problem.
You sync another account – OneDrive
In addition to the above message, you will see the description:
You are already syncing a personal OneDrive to this computer. Unlink this account to add a new one.
As mentioned above, this error mainly occurs after changing the password for your Microsoft account. To correct this error:
- Open Credentials Manager
- Delete OneDrive cached credentials
Apparently, this is nothing new and continues to happen at regular intervals. Let's see how to proceed and resolve the problem.
1) Open the credential manager
Click Start, enter "credentials" in the search box, then select "Identification Information Manager»When it appears in the list of options.
Then go to ‘Windows credentialsThe "tab.
2) Delete cached OneDrive credentials
When the & #39;Windows credentials » grows, go to ‘Generic identifiers ».
Here, search for all entries containing ‘OneDrive cached credentials".
Press the drop-down arrow next to this option and choose the ‘RemoveTo delete it.
Once done, restart OneDrive and check if the problem persists.
Please note that you will not lose any files or data by disabling or uninstalling OneDrive on your computer. You can still access your files by logging into OneDrive.com.
If this workaround does not resolve the issue or give the desired result, please uninstall and reinstall OneDrive.
When the OneDrive setup starts, enter your personal account or your work or school account, then select Connect.
We hope these suggestions will help you resolve the OneDrive sync error.