When you try to connect to your Windows 10 computer, you see the message about interactive security policies connection; then this post will guide you. When the message appears, the mouse may remain inactive and the keyboard seems not to respond and you will not be able to interact with the OK button as well. Here is the exact error message:
Security policies on this computer are set to display information about the last interactive connection, but Windows was unable to retrieve this information. Contact your network administrator for assistance.
Security policies on this computer are set to display information about the last interactive connection
You may not be able to use the mouse and keyboard. Even if you press the Enter key, nothing happens. The reason for this behavior is that the dialog is not the active window and receives no input when you press the Enter key.
So when the message appears, press ALT + TAB, and you should see a change in the color of the dialog that means it is active. Press the Enter key, the button will close and you can connect as usual. Another way to fix this is to turn off the connected WiFi router, then connect to Windows 10 and reconnect later.
Now that you know how to work around the problem, let’s see how to fix it, so you don’t get this message again. The message here displays the latest connection information. If we turn it off, the message will not appear.
Registry method to disable interactive login message from security policies
Open Registry Editor by typing Regedit at the Run prompt, and then pressing the Enter key.
Go to the following path:
HKLMSoftwareMicrosoftWindowsCurrentVersionPoliciesSystem
Locate a DWORD with a name DisplayLastLogonInfo. When set to 1, it can display this error message.
Double-click on the DWORD to modify it and set the value as 0.
This should make the error go away.
Group Policy Method to Disable Interactive Connection Message from Security Policies
- Open the Group Policy Editor
- Go to Computer Configuration> Administrative Templates> Windows Components> Windows Connection Options.
- Locate a policy “Display information about previous logons during user logon“
- Set it to disable or not configure. Messages regarding the previous connection or connection failures will not be displayed.
Details on the last interactive connection
For local user accounts and domain user accounts
- Displays the date and time of the last successful login by this user
- Date and time of the last unsuccessful connection attempt with this user name.
- Number of unsuccessful connections since the last successful connection by this user.
The user must acknowledge receipt of this message before presenting the Microsoft Windows desktop.
For domain user accounts in Windows Server 2003, native Windows 2000, Windows 2000 mixed functional level domains:
If you enable this setting, a warning message will appear stating that Windows could not retrieve the information and that the user will not be able to log on. Therefore, you should not enable this policy setting if the domain is not at the Windows Server 2008 domain functional level.
If you are unable to access your account, you can boot into safe mode and resolve this issue using the hidden administrator account or if your account is an administrator account, you should not be blocked in safe mode failure. The problem with accessing the account is mainly due to the fact that the focus is not on the OK button.
I hope the message was easy to follow and that you were able to resolve the issue around the message “Security policies on this computer are set to display information about the last interactive connection“.
- Keywords: Group Policy, Login