If after updating your Outlook, you try to start the program and receive the error message; Something is wrong with one of your data files and Outlook should close, this post is intended to help you. In this article, we will suggest the workaround as you can try to alleviate this problem.
When you experience this problem, the following error message appears;
Something is wrong with one of your data files and Outlook should close. Outlook may be able to repair your file. Click OK to run the inbox repair tool.
As noted on the error prompt, once Outlook users click the OK button, the inbox repair tool will launch and guide them through the repair process.
The next step is to restart the computer to apply the fixes and hopefully resolve the issue, but instead, Outlook will display the same error again.
Something is wrong with one of your data files and Outlook should close
If you are facing this issue, you can try the workaround described below to effectively resolve the issue.
The workaround should make Outlook usable again for all users and requires editing the registry by deleting two keys:
- LastCorruptStore
- PromptRepair
They are linked to the PST document format.
Since this is a registry operation, it is recommended that you back up the registry or create a system restore point as necessary precautionary measures. Once done, you can do the following:
HKEY_CURRENT_USERSOFTWAREMicrosoftOffice.0OutlookPST
- In the right pane, right-click the LastCorruptStore and PromptRepair registry keys and select Remove.
- Restart Outlook.
That’s all!
