Some users, during the installation Office 365, can receive the following error message: Office, we can not install – The following products can not be installed at the same time. This can be for O365ProPlusRetail, O365BusinessRetail, O365HomePremRetail, HomeBusinessRetail, ProfessionalRetail or any version. We provide the solution to correct this error in this post.
In the above, you may find that there are no error codes, but a link allows you to log in for help. The message will be different depending on the Office 365 edition that you are trying to install. So, how do you really solve this mistake?
The following products can not be installed at the same time
Based on the error message, you will intuitively think that the error is caused by a conflict of an already installed Office 365. But, alas, this is not the case. So, do not waste time trying to find the rest of an earlier installation of Office, chances are it’s not there!
This error is only due to older versions of the setup.exe file.
So, to correct this error;
1) IT administrators, can download the latest version of Office Deployment Tooland also the Office Customization Tool for help with XML configuration files. Once you have the setup.exe file, you can replace your old setup.exe file.
Then run setup.exe / download configuration.xml (or replace the file name with the XML name you are using).
This downloads the files according to your configuration.xml file.
Then you can run setup.exe / configure configuration.xml install according to your configuration.xml file.
2) consumers, just click right here to visit Office.com download a new installer (setup.exe).
That’s all. Good calculation!