There was a problem resetting your PC

There was a problem resetting your PC

In this article, I will explain how to correct There was a problem resetting your PC error on your Windows 10 or 8. This error can occur when you try to reset your Windows 10 to its default state. I will cover the basic information related to this subject and also provide you with methods to solve the problem.

What is the problem when resetting the error in your Windows 10 PC

Whenever something goes wrong during system startup, Windows starts with Auto Repair Assistant and try to solve the problems automatically. However, in case of failure, you must Refresh or reset the system. The situation gets really annoying when the refresh or reset failure or the stuck problem occurs with dreaded error messages.

If you try to try a refresh, the following error message appears: "A problem occurred while refreshing your PC. No changes have been made. "

And if you are going to use the reset function, the following error message will appear: "There was a problem resetting your computer."

Microsoft officials have admitted that it was due to a bug in Windows 10 and have provided these conditions under which Windows may experience this problem. Here are the following conditions:

  • Your PC came with Windows 10 preinstalled and was not an upgrade from Windows 7 or Windows 8.1.
  • The PC maker has enabled compression to reduce the disk space required for preinstalled apps.
  • You have created a USB recovery drive using the "Create recovery drive" function in Windows 10.
  • You have started the PC on the USB recovery drive and selected, Troubleshoot> Reset this PC> Delete all.

Diagnosis and causes

There is no message in the Event Observer related to this error. Although the process leaves us with some great key information. When you enable the display of hidden folders or run dir c: /a:sh, You will see a $SysReset folder created at the root of your OS reader. This folder contains log files which can help, in particular,C:$SysResetLogsSetupact.log read this file to see what the problem is.

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The error most often indicates a missing or unsupported version of the recovery image. There may be other causes such as compatibility issues or malware. However, you don't have to worry about the cause and go straight to the solutions now.

How to fix a problem when resetting the error on your PC

here are the 3 proven and functional methods to counter the "There was a problem resetting your PC" error within minutes. You do not need special skills to apply these methods. Just follow the step-by-step guide I mentioned below each method correctly.

1. Use the command prompt

Checking system files using the command prompt is a good option to fix this dreaded error. Follow these steps to do this:

Step 1: First click on the Power button beginning menu. Then, while holding the shift key click To restart.

2nd step: Now follow this path: click on help > Advanced options > Command Prompt.

Step 3: Then select your administrator account and enter the password (if you have already defined one). Then click on Continue proceed.

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Step 4: Once the Command Prompt opens, type the following commands in the window and press Enter after each order:

cd% windir% system32 config
ren system system.001
ren software software.001

Step-5: After that, close the command prompt window. You will be brought back to start-up options page. Just click on Continue to boot into your Windows 10.

Step-6: Try reset your PC now.

You can now reset your PC without any difficulty. However, if the problem persists, continue to the next method.

2. Use Recovery USB

If the command prompt fails to correct the error, you can use Recovery USB to recover your computer. Follow these steps to do this:

Step 1: First, insert an empty USB flash drive (16 GB or 32 GB recommended) in your PC.

2nd step: Type now recovery drive in the search bar of the Start menu. Then click on Create a recovery drive from the list of results. Click on Yes when prompted by user account control.

Step 3: Recovering your PC from a drive will delete all current files and applications, so you should check this box Back up system files to the recovery drive in this step to save your data. Then click on Next.

Step 4: Now select your USB key and click Next.

Step-5: Then click Create to make a recovery disc. When the process is complete, click Finish.

Step-6: Then restart your Windows 10. Press the specific key, like F12 or any other key that your PC suggests entering the boot options page. Continue by choosing to boot from your USB recovery drive.

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Step-7: Finally, click on Recovery from a drive then follow the instructions that appear on the screen.

3. Clean Windows installation

If nothing works for you yet, you should just consider doing a clean install of Windows. Follow these steps to do this:

Step 1: Insert the Windows installation media device and beginning your PC.

2nd step: Now press key to boot from the installation media (USB or DVD) and format the reader. so reinstate your windows by following the instructions that appear on the screen.

This method will surely fix a problem resetting your PC's Windows 10 error from your PC.


"There was a problem resetting your PC" has become a serious mistake these days. These were the 3 best methods to solve the problem. There are other methods that could work like using SAY M, SFC, System Restauration, etc. You can also visit the official website Microsoft thread related to this topic. If you have any questions, suggestions or doubts regarding this topic, feel free to comment in the comments section below. I hope I have helped you find the cure for your computer's suffering.

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