Pairing AirPods with your device has to be one of the easiest things in the world. But this is not the case for some users who encounter an error pop-up window that says “ Connection failed ”. Try Again ”on their iPhone and iPad. In this guide, we will walk you through some foolproof AirPod troubleshooting solutions to resolve this error.
This error window will appear on the screen if you pair the AirPods with your device in the wrong way. Another common causative factor is software-related bugs. Whatever the case, refer to the methods below to connect AirPods to your device.
Note: The solution in this guide applies to all generations or editions of Apple AirPods – AirPods 1, AirPods 2, and AirPods Pro.
1. Reactivate Bluetooth
AirPods connect to your devices via Bluetooth. Do you know this is true? So start by addressing connectivity. Turn off your iPhone’s Bluetooth, turn it back on, and reconnect the AirPods. You can do this in the Settings menu (Settings> Bluetooth) or from Control Center.
You should also be aware that if other devices also connect to your iPhone simultaneously, it may interfere with the AirPods connection / pairing process. Do you have an audio device connected to your iPhone via Bluetooth? Disconnect it. Then try to reconnect iPhone to AirPods. This time without any other bluetooth device connected to your phone.
2. Keep the charging case cover open.
Some users are experiencing this error while trying to pair AirPods to their iPhone incorrectly. One of the most important prerequisites for pairing AirPods with your phone is to keep the charging case cover open. Closing the cover during the pairing process may cause the “Connection Failed” error. So, avoid doing that.
3. Move the AirPods closer to the device
Like all other wireless headphones, there is a maximum distance beyond which AirPods will not connect to your device. If the AirPods are far away from your device, bring them closer and start the connection process again.
4. Forget and reset AirPods
If your iPhone won’t connect to an AirPods, resetting the AirPods may help. But before continuing, make sure to forget / remove AirPods from the list of previously connected devices in your phone’s Bluetooth settings.
Go to Settings> Bluetooth and tap the info icon (i) next to the AirPods name. Finally, tap “Forget this device”.
Now is the time to reconnect the AirPods to your device. With both AirPods in the charging case, close the cover (of the case) and reopen it after about 30 seconds. Now hold the setup button on the back of the charging case until the status light flashes white. Move the AirPods about 5 meters near your iPhone and follow the onscreen prompt.
5. Restart the iPhone
You should do this if you still encounter the Connection Failed error after trying all of the above troubleshooting methods. When your iPhone turns back on, try to connect / pair another Bluetooth device to it. If the connection is successful, the problem might be with your AirPods – the battery might be low or improperly installed.
If no other device pairs with your iPhone, there is a problem with your device’s Bluetooth settings. In this case, proceed to the next solution below.
6. Reset network settings
This will resolve the Bluetooth connectivity issues preventing AirPods from pairing with your iPhone. Note that this will remove and reset AirPods and other previously connected Bluetooth devices from your iPhone. Your Wi-Fi settings will also be affected. You can learn more about what happens when you reset iPhone network settings in this guide.
Go to Settings> General> Reset> Reset Network Settings and enter your device’s passcode.
7. Reset all settings
This will remove all personal settings and configurations relating to network connectivity (Wi-Fi, Bluetooth, VPN, etc.), sound, display, and other system settings. Your personal files and documents will be saved and unchanged. If the AirPods connection error persists after resetting the network settings (in method # 6), resetting all settings on iPhone should definitely fix the issues.
Go to Settings> General> Reset> Reset All Settings and enter your device’s passcode to continue.
8. Update iPhone
It’s common to experience connectivity issues with AirPods if you have an old or outdated iOS version installed on your iPhone. The beta versions of iOS are also unstable and have many issues. If you’re running iOS 14 beta, for example, the Failed to connect with AirPods error might be a temporary issue with a bug. Updating your iPhone’s operating system to the latest (and stable) version might fix this problem. Go to Settings> General> Software Update and install any update available on the page.
Always make sure the AirPods and the charging case are sufficiently charged before pairing them with your device. Otherwise, they might die during the connection process and cause the connection to fail. “Try Again” error. Finally, make sure the AirPods are properly seated in the charging case before pairing them to your phone.
Can’t get the most out of your AirPods because they won’t charge? Read the article below for simple solutions to common AirPods charging problems.
Last updated Sep 13, 2020
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