Top 8 Ways to Fix Telegram Not Downloading Media on iPhone and Android

Top 8 Ways to Fix Telegram Not Downloading Media on iPhone and Android

Even with a sea of ​​rivals in the instant messaging space, Telegram has managed to remain popular with consumers. One of the reasons for Telegram’s popularity media download limit. Unlike WhatsApp and Signal, Telegram offers up to a 2GB limit of files to send. The problem arises when Telegram fails to download media to your phone. Let’s solve the problem of Telegram not downloading media on iPhone and Android.

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Telegram does not download media

Telegram offers several ways to personalize the download experience on your phone. Having said that, there are several factors that can prevent Telegram from downloading media on iPhone and Android. Let’s discuss it.

In this article, we will cover the iPhone and Android platforms.

1. Activate mobile data (iPhone)

iOS allows you to turn off mobile data for some apps to help you save data. If you have turned off mobile data for Telegram, now is the time to turn it on.

Open the Settings app and scroll down to Telegram. Enable mobile data in Telegram menu and try to download media to your phone.

Select telegram


Select telegram

Activate mobile data for telegram


Activate mobile data for telegram

2. Keep the telegram open (iPhone)

iOS is inferior in multitasking compared to Android. If you are downloading a large file of around 1 GB, you must keep the application open for a successful download process.

If you minimize it and return to the home screen. iOS can suspend Telegram activities in the background.

Keep the app open and use a high speed internet connection to quickly complete the download process.

3. Enable background download (iPhone)

This is yet another way for Telegram to keep downloading media files on iPhone even when the app is running in the background.

Step 1: Open Telegram on iPhone.

2nd step: Go to Settings> Data & Storage.

Open data and storage in the iphone telegram


Open data and storage in the iphone telegram

Step 3: Scroll down and turn on Background Download in the Other menu.

Enable background download


Enable background download

4. Enable automatic media download

Telegram also offers an option to automatically download media when over cellular or Wi-Fi. You need to enable it from settings. Here’s how.

iPhone

Step 1: Open the telegram settings and navigate to Data and storage.

2nd step: From the Auto Media Download menu, open Cellular Use and Wi-Fi Use and enable automatic media download for both.

Automatic media download for telegram


Automatic media download for telegram

Automatic download for iphone telegram


Automatic download for iphone telegram

Android

Step 1: Go to Telegram settings in the hamburger menu at the top left.

Open data and storage


Open data and storage

Automatic media download


Automatic media download

2nd step: Open Data & Storage and turn on automatic media download for mobile data and Wi-Fi.

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5. Increase the maximum video upload size

In the automatic download settings, users have the option to set the maximum limit for video downloads. Let’s say you have set a limit of 100MB and the video received exceeds 100MB in the chat, then Telegram will not initiate the download process. You will need to extend the limit for downloading videos from iPhone and Android app.

iPhone

Step 1: Go to Telegram settings> Data and storage> Automatic media download.

2nd step: Tap Use Wi-Fi> Videos.

Automatic media download for telegram


Automatic media download for telegram

Improve video download size


Improve video download size

Step 3: Use the slider and increase the maximum video upload size.

Android

Step 1: Open the Telegram settings> Data and storage menu.

2nd step: Tap When Connected on Wi-Fi> Videos and increase the video download limit for Telegram Android app.

Automatic media download


Automatic media download

Improve maximum video size


Improve maximum video size

6. Clear telegram cache (Android)

Huge amount of cache data in Android Telegram can prevent the app from downloading media. Here is how to delete Telegram cache.

Step 1: Find Telegram on the home screen or Android app drawer.

2nd step: Long press the app icon and open the app info menu.

Open telegram app information


Open telegram app information

Step 3: Go to Storage and cache and tap Clear cache on the next menu.

Open storage and cache


Open storage and cache

Clear the telegram cache


Clear the telegram cache

7. Give unlimited access to data (Android)

This mainly applies to those who use Telegram with Data Saver mode enabled. When Data Saver Mode is enabled, Android operating system may prevent Telegram from downloading media to Android.

Users must give Telegram unlimited access to data from the app’s info menu.

Step 1: Long press the Telegram icon and go to the app info menu.

2nd step: Go to the Mobile data and Wi-Fi menu and turn on the Unlimited data access toggle.

Open mobile data and wifi


Open mobile data and wifi

Offer unlimited data usage


Offer unlimited data usage

8. Check the telegram servers

Like any other internet service, Telegram also suffers from occasional outrage. The media you received on Telegram are stored on the company’s servers. If the Telegram servers are down, you will not be able to download them to your phone.

Go to downdetector and search for Telegram. Check the comments and outrage spikes and confirm Telegram’s stability. If Telegram is indeed suffering from outrage, you will also be faced with Telegram connection error.

Wait for Telegram to fix the problem on their end and then start the download process again.

Start uploading media to Telegram

If none of the steps work, you can update the Telegram mobile apps from the App Store or Google Play Store and try the download process again. Also make sure to use a high speed internet connection when downloading huge media files in the app.

Last updated Sep 13, 2021

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