Top 8 Ways to Fix Unfortunately Messenger Has Stopped Error on Android

Top 8 Ways to Fix Unfortunately Messenger Has Stopped Error on Android

The Facebook Messenger app is an integral part of millions of Facebook users. However, you may face some issues like Messenger not responding or getting stopped while you are converting live with your friends and family. Read on to find out why this happens and how to resolve the “ Unfortunately, Messenger has stopped ” error on Android.


Fixed the error unfortunately, Messenger has stopped

1. Restart the application

Sometimes a simple trick like restarting the app can fix the problem for you. You can open the multitasking menu, close the app, and then reopen the app to check the Messenger app.

2. Update the Messenger app

Facebook frequently releases updates to the Messenger app to add new features and fix bugs. A recent buggy version might have messed up the Messenger app for you. The company quickly fixes these issues with updates to the app through the Google Play Store.

Update messenger


Update messenger

Open the Google Play Store on your phone. Go to the description of the Messenger app and update the app to the latest version. After successful installation, open the app and you will no longer receive the “ Unfortunately, Messenger has stopped ” error.

3. Quit the Messenger beta program

If you are part of the Messenger beta program to test unexpected features and continue to receive the “Unfortunately, Messenger has stopped” error, it is time to quit the program.

Exit the beta version of Messenger


Exit the beta version of Messenger

Open Google Play Store on your phone and go to the Messenger app page. Scroll down and you will see an option to exit the program. Uninstall the app and download the stable version from the Google Play Store.

4. Clear Messenger storage

If you use the Messenger app a lot, it will consume an insane amount of storage on the device. Sometimes this can slow down the app’s response and generate the “ Unfortunately, Messenger has stopped ” error.

The Android operating system allows you to clear the storage on the phone. Here is how to do it.

Step 1: Open the Settings app on your phone.

2nd step: Scroll down to Storage.

Step 3: Select Other applications.

Step 4: Find Messenger in the list. Tap on it.

Go to storage


Go to storage

Messaging app


Messaging app

Step 5: Tap Clear Storage in the next menu.

Clear storage


Clear storage

Now, there are a lot of steps to complete a single task. You can also long press the Messenger app icon and select the App Info option to go directly to the Storage section.

Select app information


Select app information

Clear storage


Clear storage

5. Clear the cache

A bad cache can ruin your day. Each Android app collects cache data to remember your login information and other data to speed up the process of browsing and opening the app. Clearing the cache of the Messenger app can fix the “ Unfortunately, Messenger has stopped ” error for you. Follow the steps below.

Step 1: Open the Settings app on your phone.

2nd step: Scroll down to Storage.

Step 3: Select Other applications.

Step 4: Find Messenger in the list. Tap on it.

Messaging app


Messaging app

Step 5: Tap Clear cache on the next menu.

Clear Messenger Cache


Clear Messenger Cache

Clear storage


Clear storage

As mentioned above, you can long press the Messenger app icon and select App Info from the floating menu. This will take you directly to the Messenger app info screen buried in Settings.

6. Remove applications from the multitasking menu

If you are using an Android phone with only 3GB or 4GB of RAM, keeping multiple apps open in the background might not be a good idea. You need to remove these apps from the list and make room for new apps like Messenger to open.

Remove apps from multitasking


Remove apps from multitasking

Open the multitasking menu on your phone and remove irrelevant apps from the list.

7. Exclude Messenger from digital well-being

Messenger is definitely an addicting application. Using the Digital Wellbeing app, you can set the time limit for using the app for the day. If you reach the Messenger usage time limit for the day, you will see a gray app icon and you will not be using the app. Follow the steps below to exclude Messenger from the list of app limits. Here is how to do it.

Step 1: Open the Settings app on your phone.

2nd step: Scroll down to Digital Wellbeing and Parental Controls.

Step 3: Tap the usage graph.

Step 4: Scroll down to see the Messenger app with a time limit.

Digital well-being


Digital well-being

Remove messegner from the list


Remove messegner from the list

Also on Guiding Tech

Start using Messenger on Android

Facebook Messenger continues to jump the popularity chart with each passing day. If you are still having issues with the app, follow the steps above and fix the “ Unfortunately, Messenger has stopped ” error on your Android phone. Which trick worked for you? Tell us in the comments below.

Then:

Messenger also allows you to change the color of the chat theme in the app. Read the article below to know how to change the chat theme color in Facebook Messenger.

Last updated on May 19, 2021

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