Microsoft Paint 3D is the younger brother of our beloved MS Paint. It is an improved version of Paint. For example, on the virtuous side, you can use it to create logos, crop an image, etc. However, Paint 3D crashes for some users when they open it on their Windows 10 PC, similar to Paint not working. If Paint 3D is not working on your PC, here you will find 9 solutions to fix the problem.
Paint 3D also crashes when trying to export a 3D model or save a normal PNG file for some users. Others get errors like “There is a problem with Paint 3D. Contact your system administrator to repair or reinstall it. ‘And’ Paint 3D is currently not available in your account. Error 0x803F8001. ‘
Whatever the cause, one of the following solutions should fix the Paint 3D crashing issue. Let’s check the solutions.
1. Restart the PC
Before trying other solutions mentioned here, restart your computer. Sometimes we tend to put our computer into sleep or hibernation for days without restarting it. If so, restart your Windows 10 PC now and restore the proper functionality of Paint 3D.
2. Grant the necessary permissions
Paint 3D may crash due to lack of necessary permissions. To tune them, follow these steps:
Note: The following steps will also be used in the following methods.
Step 1: Open the settings on your computer. You can use Windows key + I shortcut to open settings. Access the applications.
2nd step: Click Apps & Features in the left sidebar. Then, under the list of applications, click on Paint 3D to expand it. Click on Advanced options.
Step 3: Activate the buttons next to the Pictures and Background apps.
Step 4: Close settings and open Paint 3D. Hope it should work without crashing.
3. Finish and reset
After granting the permissions, terminate the running Paint 3D application. To do this, follow the first two steps of the above method, i.e. go to Settings> Applications> Applications and Features> Paint 3D> Advanced options. Scroll down and click Finish.
If that doesn’t fix the problem, you need to reset your Paint 3D application. Resetting the application will delete any previously created Paint 3D projects. The Reset option is located under the Finish button. Click on it.
4. Troubleshoot Microsoft Store apps
Then use the Windows Troubleshooter to check for the issues in the Paint 3D application. Follow these steps to run the troubleshooter on a Windows PC:
Step 1: Open the settings on your computer and go to Update & security.
2nd step: Click Troubleshoot in the left sidebar. If troubleshooting tools appear, click Windows Store apps. Otherwise, click on Additional Troubleshooters, then on Windows Store apps.
Step 3: Click Run the troubleshooter under Windows Store apps. Follow the instructions on the screen.
5. Reset Microsoft Store cache
Sometimes the problem is with Microsoft Store temporary files. So you need to reset its cache to fix the issues with apps downloaded from it.
To do this, open the Run prompt by pressing Windows key + R. Type WSReset.exe and press Enter. Once reset, open Paint 3D.
6. Check recently installed fonts
Have you recently installed a new font on your PC? If so, it might mess up the Paint 3D app. Take a look at recently installed fonts by going to Settings> Personalization> Fonts. Find the font you added recently and click on it.
On the next screen, click Uninstall. Close the settings and relaunch the Paint 3D application.
7. Update Paint 3D
Many times the apps don’t work because they get stuck while updating in Windows Store or because of a bug. Updating the application such as Paint 3D will fix the issues.
To update Paint 3D, open the Microsoft Store. Click on the three dots icon at the top and select Downloads & Updates.
Check for an available update for Paint 3D. Click on it to install it. You can also click on Get Updates at the top and tap on Update next to Paint 3D.
8. Update the PC
Likewise, you need to check if an update is available for your PC. Sometimes even Windows Updates fix Microsoft application issues. To check for an update, go to Settings> Updates & security. Click Check for Updates. Install any available updates.
9. Uninstall Paint 3D
If nothing works, you need to uninstall Paint 3D from your computer. The easiest way is to go to Settings> Applications> Applications and Features> Paint 3D> Advanced options. Scroll down and click Uninstall.
If the Uninstall button is grayed out or if you are unable to remove it, follow these steps to uninstall Paint 3D:
Step 1: Open Windows Search and search for Windows PowerShell. Right click on it and select Run as administrator. Know the difference between a standard user and an administrator in Windows.
2nd step: When the PowerShell window opens, copy and paste the following command, and then press Enter.
Get-AppxPackage Microsoft.MSPaint | Remove-AppxPackage
Note: Uninstalling Paint 3D using this method will remove your Paint 3D projects.
Step 3: Once uninstalled, reinstall it from the following link.
Time for a new user
In case the Paint 3D application continues to crash, the last resort would be to create a new user profile on your computer. Of course, this is not a good solution, but if you want to use Paint 3D, it will do. To create a user, go to Settings> Accounts> Family & other users> Add family member. If the idea of creating a new profile seems too important to you, you should try other photo editing apps for Windows 10 PC.
Want to blur your images without Photoshop? Find out how to use Paint 3D to blur part of images from the following link.
Last updated Sep 2, 2020
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