Why is my Microsoft Account Security Info change still pending?

If you were surprised by a message in your Microsoft account security settings saying “Changing account security information still pending“, So this is nothing to be alarmed about, but you have to check if you do not remember anything that could have been the cause. The message appears when you recently deleted the old information data with new ones. to dive deep.

What is Microsoft account security information?

When you create a Microsoft account, you also add another email address or contact phone number. They are useful when you need to reset your password or change information, which is crucial for the account. An email or phone number is always sent to the secondary account for verification to prevent someone else from taking over your account. This process ensures that Microsoft knows that you are the owner of the account.

If you see this message, that is, the modification of the account security information is still pending, you may have recently replaced the old security information and replace it with new security information. Each time you do this, any change to a Microsoft account is still limited for 30 days.

It is important to note that when a change is requested, notifications in the form of SMS or e-mail are sent to the old security information in the event that an attacker attempts to delete them.

How do I change the security information for the Microsoft account?

You can add, update and delete all security information. Open the security information page, then click Update my information link.

Add security information

• Click Add Security Information
• Select a phone number or other email address
• Check it out

Delete security information

• Click the Delete link next to the security information you want to delete
• Confirm and it will be added to the queue to delete it

Update security information

You cannot update or replace the existing one with another. The update option therefore appears when you have no security information added to the account.

Changing the Microsoft Account Security Information Still Pending

Microsoft is clear that the 30-day restriction cannot be accelerated. However, if you haven’t changed it or changed your mind, the only way to delete the message is from the account.

1. Go to Account security settings, and log in.
2. You should see information indicating that the change is still pending. You have two options here.
   • If you haven’t asked, let us know.
   • Cancel this request.

A shorter version is that changing security information will take 30 days, unless you choose to cancel it.

What happens during the pending request?

• You cannot change the Microsoft account password, email addresses, or manage parental controls online.
• However, you can view, edit or add billing information and make purchases.
• If you set up 2FA or two-step verification
  • The Autneticar app is required to connect.
  • You can still get the code from the old phone number or email account.

If you have changed in a hurry and lost the old security information, you cannot log in anywhere for the next 30 days. You also risk that someone else uses your account using old security information.

FAQ: Troubleshooting Verification Code Problems

I am not receiving my verification code. What do I do?

Check the following:

• The phone has clear reception and there is nothing blocking it from receiving messages or calls from unknown numbers.
• Junk folder for a message from a Microsoft account. Make sure to whitelist this account for the future. This is usually @ accountprotection.microsoft.com
• if the phone number or email address entered is entered correctly
• Check if the account is correct in case you have another email address ending with @ outlook.com, @ hotmail.com, @ live.com or @ msn.com. You may have logged into another account.

You may want to use the InPrivate navigation method to log in to the correct account.

I cannot receive an SMS. Can I still get codes with my phone?

You can still get the code using Check the phone by choosing the call option. Make sure you are ready to write down the code somewhere.

I was told to “make sure you can receive a security code.”

Microsoft suggests that if you see this message, it is best to ignore it for 24 hours at a time. This happens when multiple attempts are made. However, you will have to try it again in seven days.

Is a verification code the same as a password?

No. Verification codes are used to authenticate that you are the owner of the account. They provide an additional layer of security to protect your account.

It was all about Microsoft account security information, why the change to my Microsoft account security information is still pending and how you can change the information. You must stay connected to the secondary account or phone number for the next 30 days to protect your account.