If you receive this error message Your PC is not connected to the Internet, OneDrive error code 0x800c0005 While the computer has full Internet access, this article will help you resolve the issue. Before we go ahead, let’s clarify one thing, there is no problem with your network if you can access the internet anywhere else. So there is no need to troubleshoot the network, change your DNS and even forward the port. The problem is selling somewhere, and that’s what we’ll be talking about in this article.
Your PC is not connected to the Internet, OneDrive error 0x800c0005
Most of the users who reported this are using their computers or signing in with their Active Directory accounts to the domain of the corporate network. If they have OneDrive for Business (Office 365) or a personal account signed in to the same account, that’s what creates the problem.
- OneDrive for Business or Personal
- Asks the system administrator to remove the limitations
- Disable the firewall
- Disable proxy
You will need to have administrator permission to manage firewall, proxy, and registry settings.
1]OneDrive for Business or Personal
When using an AD account, you can’t have a personal OneDrive account. When you connect to a corporate network, some regulations restrict all activity for accounts that are not part of it. Since the personal OneDrive account is not allowed to connect to the internet, it will assume that the PC is not connected to the internet.
2]Asks the system administrator to remove the limitations
If you are using OneDrive for Business, this error message usually means that there is a problem with the connection at the company. You should contact your company’s system administrator to check if there is a block or limitation in connecting to OneDrive. Once the limitation is removed, OneDrive should be able to go through and connect to the internet.
3]Disable the firewall
Open firewall settings and check if there are any rules blocking the OneDrive connection. You may need to reset the firewall to give it a final test.
- Open the Start menu and type Firewall in the search box
- Click Windows Defender Firewall, then click Outbound Rules.
- You can then use filters like sorting by domain profile to find if there is a rule from OneDrive.
- Delete it or disable it.
Try to log out and log back in to check if the problem is no longer there.
4]Disable proxy
If you use a VPN or have a proxy set up on your computer, it can restrict access to OneDrive as well. If so, it is likely that you will encounter this error in other applications as well. However, it is a good idea to disable any software or Windows configuration for the proxy. One way is to disable the proxy through the registry. Follow the steps below:
- Open the run prompt using the Win + R combination
- Type Regedit in the Run dialog box and press Enter to open the Registry Editor.
- Navigate here:
HKEY_CURRENT_USERSoftwarePoliciesMicrosoftWindowsCurrentVersionInternet Settings
- In the right pane of this window, create a new DWORD by right-clicking and select New -> DWORD Value.
- Name it as EnableAutoproxyResultCache
- Double click to modify the value
- Set the data value to 0 to disable automatic proxy caching. Click on OK.
You may need to restart the computer to get the effect.
Hope these tips help you solve the problem causing the error: Your PC is not connected to the Internet, OneDrive error code 0x800c0005. Like I said at the start, this is a domain network issue, and only your system administrator can help you determine if the firewall, proxy, and personal OneDrive account are okay. .
