7 Best Fixes for Audio Not Syncing With Video on Apple TV 4K
Apple TV 4K can give you a cinematic audiovisual experience in your home. You just need to choose the right TV and the right soundbar to enjoy your favorite content in the best possible quality. But sometimes you may come across something weird with video and audio while streaming your favorite show or movie.
You may feel like the video is way ahead of the spoken dialogue in every scene. This means that the audio doesn’t sync properly with the video on your Apple TV. Don’t worry if this happens with a lot of movies and TV shows. Here are some effective ways to fix audio not syncing with video on Apple TV 4K.
1. Check your internet connection
The first troubleshooting method to start with is to check the internet connection status of your Apple TV 4K. One of the main reasons for audio not syncing with video on your device can be lack of internet bandwidth or intermittent connection. So, in addition to verifying running a speed test on your computer and mobile, here’s how you can check the signal strength of your internet connection if you have the Apple TV 4K connected to your Wi-Fi network. .
Step 1: On the Apple TV 4K home screen, go to Settings.
2nd step: Scroll down and select Network.
Step 3: Under Status, check the signal strength of your connected Wi-Fi network.
If your signal is weak, we suggest moving your Apple TV 4K closer to the router or connecting it to the 5 GHz frequency band, if you have a dual-band router.
2. Check Wireless Headset Battery Levels
If you’re getting good internet speeds, you should check the battery levels of your Bluetooth headphones. If you’re using Bluetooth headphones with your Apple TV 4K, check its battery level. Low battery levels can be the reason why audio does not sync with video. We suggest you charge your headphones and reconnect them to check if the issue is resolved.
3. Check your HDMI cable
Apple TV 4K can display content in Dolby Vision HDR and Dolby Atmos. These high-end playback formats require good quality HDMI cables to transmit the data. So if you are still having the problem of audio not syncing with video, we suggest you replace your HDMI cable with a new HDMI 2.1 cable for your Apple TV 4K.
4. Check video and audio settings
After checking your HDMI cable, you should take a look at your Apple TV 4K’s playback settings. The video format we recommend is 4K SDR 60Hz (select 50Hz for Europe region). This, combined with the activation of Match Frame Rate and Match Dynamic Range, gives you the best audiovisual experience possible.
Your Apple TV 4K will automatically trigger the best combination of audio and video playback possible based on the streaming platform using the Quick Media Switching process. Here is how you can check and enable the same.
Step 1: Open Settings on your Apple TV 4K.
2nd step: Select Video and audio.
Step 3: Select Format.
Step 4: Choose 4K SDR 60Hz or 50Hz (for Europe) depending on your region.
Step 5: Return to the Settings menu and select Match Content.
Step 6: Enable ‘Match Dynamic Range’ and ‘Match Frame Rate’.
Step 7: Close Settings and check if the issue is resolved.
5. Force quit and relaunch the streaming app
If you’ve enabled Click and Touch for your Apple TV remote, you can try force quitting and re-launching the streaming app where you’re having the problem. Here’s how.
Step 1: Double-tap the TV icon on your Apple TV remote to bring up app windows in the background.
2nd step: Use the left navigation button on the clickpad to find the streaming app.
Step 3: Swipe the app window up to remove it from the background.
Step 4: Relaunch the app and check if the issue is resolved.
6. Update streaming apps
If you are still having the problem then you need to update the version of the streaming apps on your Apple TV 4K. A new release is usually free of bugs or issues causing this playback issue.
Step 1: Open the App Store on your Apple TV 4K.
2nd step: Select Purchased from the top menu bar.
Step 3: Select All Apps from the left menu.
Step 4: Check if the version update is available for your streaming apps.
Step 5: After installing the update, relaunch the app and check if the issue is resolved.
7. Update tvOS
If none of the solutions work, it might just be a software-related issue on your Apple TV 4K. So, update tvOS version on your Apple TV 4K device. Follow these steps:
Step 1: Open Settings on your Apple TV 4K.
2nd step: Scroll down and select System.
Step 3: Select Software Updates.
Step 4: Select Update Software.
Step 5: If an update is available, select Download and Install.
Step 6: After installing updates, open any streaming app to play content to check if the issue is resolved.
To sychronize
These troubleshooting methods should fix the problem and get your audio-visual experience in sync. Want to get the most out of your streaming device? Check out the best TVs for Apple TV 4K.