If you see Failed test tone When testing your speaker or headset, here are some ways to solve the problem. People often use the test tone to check the right-left balance of the speakers and headphones. But, if you can not do it, then this article will help you.
Failed to read the test tone on Windows 10
If your error message could not read the test tone on Windows 10, the following suggestions would solve the problem:
- Restart the services associated with Windows Audio
- Change the test tone rate and default bit resolution
- Disable audio enhancements
- Run the audio troubleshooters.
A detailed guide is mentioned below and it is recommended to follow them.
1) Restart the services related to Windows Audio
Windows starts the audio services each time it starts. But if this service does not start, this problem may occur. You must start it manually.
To do this, open the Service Manager and locate the following two services:
- Windows Audio
- Windows Audio Endpoint Builder
Double-click on one and check if the Service status is set to Operation or not – and if its Startup type is set to Automatic. If this is not the case, press the Start button and select Automatic from the drop-down menu.
Click Apply and exit.
You must do the same for both services.
2) Change the test tone rate and the default bit resolution
Depending on your speaker or headset, Windows chooses a test tone rate and a default bit resolution. It allows you to find the best sound quality of your audio output device. If your speaker or headset has problems with the default settings, you can see the error. To solve it, change it once and check if the problem persists or not.
To do this, open the Windows Settings panel and navigate to System > Sound.
On your right you can find an option called Device properties.
Click on this option and select Additional properties of the device to open it.
From there, go to Advanced tab, select a different bit rate and resolution, then click the button Test button.
See if it helped.
3) Disable audio enhancements
Windows sometimes uses various sound effects according to your needs. You can turn off all sound effects and audio enhancements to see if this can solve your problem or not.
To do this, you must open the Speaker properties window as you did in the last round. After opening this window, go to improvements tab, and check the box Disable all sound effects check box.
After that, go to Advanced and try to play the test tone.
4) Run audio troubleshooters
Run the Play audio troubleshooting and Recording audio troubleshooting and see if they help. You can access it from the settings troubleshooting page.
I'm sure something will help. but if this is not the case, here are some additional suggestions:
Further reading: