Fix System Restore error 0x80070002, STATUS_WAIT_2 on Windows 10

If when you try to create a system image backup using system restore on Windows 10 and you receive the error message; STATUS_WAIT_2 with code 0x80070002, this article is intended to assist you. In this article, we will identify the possible causes and provide the corresponding solutions that you can try to help you alleviate this problem.

When you encounter this problem, you will receive the following error message:

System Restauration
An unexpected error has occurred:
STATUS_WAIT_2 (0x80070002)
Please close system restore and try again.

You may experience the error due to one or more (but not limited to) of the following known causes:

• System restore inconsistency.
• Corruption of operating system files.
• Windows 10 issue that ends up creating a persistent rogue guest account DefaultUser0 that the backup utility ends up using instead of the active one (the one with administrator access).

System restore error 0x80070002, STATUS_WAIT_2

If you are faced with this System restore error 0x80070002, STATUS_WAIT_2 problem, you can try our recommended solutions described below in no particular order and see if that helps to fix the problem.

1. Perform an SFC and DISM scan
2. Use third-party backup software
3. Delete the unauthorized DefaultUser0 account (if applicable)
4. Perform a fresh start, on-site upgrade repair, or cloud reset

Let’s take a look at the description of the process involved for each of the solutions listed.

1]Perform an SFC and DISM scan

If you have system file errors, you may experience the System restore error 0x80070002, STATUS_WAIT_2.

The SFC / DISM is a Windows utility that allows users to check for corruption in Windows system files and restore corrupted files.

For ease and convenience, you can run the analysis using the procedure below.

hurry Windows key + R to call the Run dialog box.

In the Run dialog box, type notepad and press Enter to open Notepad.

Copy and paste the syntax below into the text editor.

@echo off
date /t & time /t
echo Dism /Online /Cleanup-Image /StartComponentCleanup
Dism /Online /Cleanup-Image /StartComponentCleanup
echo ...
date /t & time /t
echo Dism /Online /Cleanup-Image /RestoreHealth
Dism /Online /Cleanup-Image /RestoreHealth
echo ...
date /t & time /t
echo SFC /scannow
SFC /scannow
date /t & time /t
pause

Save the file with a name and add it .bat file extension – for example; SFC_DISM_scan.bat.

Run the batch file repeatedly with administrator privileges (right-click the saved file and select Execute as administrator in the context menu) until it reports no error.

Restart your PC.

At startup, try again to create the system image backup. If the error persists, continue to the next solution.

2]Use third-party backup software

This solution simply implies that you are using one of the third party imaging, backup and recovery software for Windows 10 capable of doing the same thing as the System Restore utility.

3]Delete the unauthorized DefaultUser0 account (if applicable)

In some cases, it is likely that the backup process will fail due to a bug that ends up creating an unauthorized account DefaultUser0 Windows continues to try to reconcile even if it no longer exists. This is even more likely if the error logs reveal a reference as shown below:

The backup encountered a problem when backing up the file C: Users defaultuser0 Contacts. Error: (STATUS_WAIT_2)

If this scenario is applicable, you should be able to resolve the problem by deleting / deleting the DefaultUser0 rogue account.

Here’s how:

• Start Windows 10 in safe mode.
• In safe mode, press Windows key + R, type control, and press Enter to open the Control Panel.
• In the Control Panel interface, find and click User accounts.
• In the window that appears, click on the Manage another account link.
• Once inside the Manage another account window click on the DefaultUser0 account to select it.
• Click on Delete account in the next menu.

If you are prompted to keep or delete files belonging to DefaultUser0, click on Delete files. At the final confirmation prompt, click Delete account to confirm the operation.

• Then press Windows key + E to open File Explorer.
• Move towards C: Users to see if the DefaultUser0 file is still there. If so, right click on it and choose Remove.

If you are prompted to grant administrator access, click Yes at the UAC prompt.

Once this folder is deleted, you can quit File Explorer.

ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionProfileList

• In the location, select the subkey that begins with S-1-5-21 in the left pane.
• In the right pane, double-click ProfileImagepath to modify its properties.
• in the Value data field, if this path points to C: Users DefaultUser0, modify it to point to the main profile you are using.
• Click OK to save the changes.
• Exit Registry Editor and restart your computer.

At startup, try to create a backup again with System Restore and see if the error 0x80070002, STATUS_WAIT_2 it is all good. If not, try the next solution.

4]Perform a fresh start, on-site upgrade repair, or cloud reset

At this point, if the system restores error 0x80070002, STATUS_WAIT_2 is still not resolved, it is most likely due to some kind of system corruption that cannot be resolved in a conventional manner. In this case, you can try Fresh Start, In-place upgrade repair to reset each Windows component. Also, you can try Cloud Reset and see if it helps.

Each of these solutions should help you solve your system to restore issues.