Any error, starting with the message 87DDXXXX in the Xbox, is typical of a network error. Your game session may experience problems or be interrupted by unknown error codes, preventing you from continuing your game. For example, when trying to connect, an Xbox user may receive the error 0x87DD0006 with the following message:
There was a problem. We were unable to connect you. Try again in a few minutes or verify your account by logging into account.live.com. Log in: 0x87DD0006.
Whenever you come across such an instance, try these troubleshooting steps!
Xbox connection error 0x87DD0006
The message with error code 0x87DD0006 represents a typical network error that is displayed randomly. At other times, the user can connect to Xbox and proceed normally. Here’s what you need to do-
- Check the status of Xbox Live service
- Disconnect and reconnect the Xbox
- Restart your console or PC
- Update your console
- Delete and upload your profile
Let’s go through the above steps in detail.
1]Check the status of Xbox Live service
To check the status of Xbox Live, just go to Xbox Live Service status page – The page will display your account status, Xbox Video, Apps, and more.
You can check if the Xbox Live servers are working properly when you see a green check mark against them.
If the page displays a red exclamation mark, details related to the error will be displayed. If you see alerts, wait until the service is up and try again.
Check the Xbox Live status page again to see if the issue has been resolved
2]Disconnect and reconnect the Xbox
Turn off the Xbox console.
Unplug the appliance and wait 15 seconds.
Now change ‘Sure’Go back to the Xbox console and log back into your Xbox Live account.
3]Restart your console or PC
On your Xbox One console, press and hold the Xbox button in the center of your Xbox One controller.
This will open the ‘Power Center“
Here, select “To restart console’.
Choose ‘To restart“
On your PC
Press the Windows button.
Then click on the Windows key, choose ‘Power’>‘To restart“
Related reading: How to fix Xbox error code 0x800c000B.
4]Update your console
Many times we get an error as we continue to run an outdated version of the firmware. As such, be sure to update your console regularly to install the latest system improvements. For that,
Open ”Guide‘and go to’Settings’.
Then go to ‘All parameters“And select”System“
Then choose “Updates’>‘Update consoleAnd see if there’s an update notification ready to download.
5]Delete and upload your profile
Sometimes your profile is corrupted and this can therefore be the cause of an error 0x87dd0006. The right approach to such an event is to delete your profile and upload it again. Do the following,
Go to the home screen and open ‘Guide“
Select ‘Settings’>‘All parameters“
Now go to ‘Account“And select”Delete accounts“
Choose the account you want to delete and once you’re done, select the option “To close“
Now add your account again by following these steps:
Open ”Guide“Choose”Profile and system’>‘Add or change’>‘Add new“
Enter the email address of the Microsoft account you want to add, and then select Enter.
Then follow the on-screen instructions to configure ‘Connection and security » preferences and add your Microsoft account to your Xbox One console.