Usually, the numeric keys are present on two buttons of a keyboard. One is at the numeric keypad and the other above the letters. You could face a problem where your the keyboard of the laptop does not type numbers. This can be with the two sets of numeric keys or the keypad. At other times – he could simply type numbers only! It's a strange situation, and today we're going to look at what you can do about it.
The most likely causes of this problem might be an unlit keypad, outdated or corrupted drivers, user profile issues, or activated mouse keys. We strongly advise you to update Windows regularly to avoid any problems with the drivers.
The keyboard does not type numbers
The basic problem could be related to system hardware or software. If the keyboard is integrated with a laptop, it will be difficult to isolate the problem. In any case, proceed sequentially to the suggested troubleshooting process as follows:
- Turn on num lock
- Disable the mouse keys
- Update your keyboard driver
- Run the hardware and peripherals troubleshooting utility
- Try to log in to the system as a different user.
1) Enable Num Lock
One of the most common reasons why the notebook's keyboard is not dialed is to turn off the Num Lock key. In most keyboards, it is represented by a small LED in the upper right corner. Personally, whenever I encountered this problem, it turned out that the Numlock was disabled.
Press the Num Lock key once to activate the numeric keypad. Either the light turns on or you receive a message on the computer screen confirming that the keypad has been activated.
2) disable the keys of the mouse
If the mouse buttons are enabled, you may not be able to access the number buttons. The procedure to disable the mouse keys is as follows:
Press Win + R to open the Run window and type the control panel of the command. Press Enter to open the Control panel.
Go to Ease of Access Center> Change the operation of your keyboard.
shoot Activate the keys of the mouse (ignore if already unchecked).
Check if this solves the problem or go to the next solution.
3) Update your keyboard driver
Hardware drivers are responsible for managing the communication between the hardware and software of a device. If they are corrupt or out of date, the hardware devices may not work properly. This could also be the reason why your the keyboard of the laptop does not type numbers. You can update the drivers as follows:
Press Win + R to open the Run window and type the command. devmgmt.msc. Press Enter to open the Device Manager.
Expand the Keyboard section and right-click the problematic keyboard driver.
To select Update the driver and update the driver.
Restart your system and check if it solves the problem.
You can also download the drivers from the manufacturer's website and install them.
4) Run the keyboard troubleshooter
The Keyboard Troubleshooter is an excellent Windows 10 tool for recognizing problems with connected devices. He checks if the problems affect them and tries to solve them.
The procedure to execute the Keyboard Troubleshooter is as follows:
Click the Start button and select Settings> Updates and Security> Troubleshoot.
Select the Keyboard Troubleshooter from the list of convenience stores and run it.
Restart the system.
5) Try to log in to the system as a different user.
If all else fails, the problem could be with the profile of the user. Try to log in to the system with another account. If your system has only one account, you can create another one.
Click on beginning and go to Settings> Accounts> Family and others> Add another person to this PC. Then follow the instructions to create a new account.
Restart the system and log in as a new user and check if this resolves your problem.
The keyboard will only enter numbers
Although the problem of keyboards that can not type numbers is common, it is also common for keyboards to type only numbers. This occurs with compact keyboards where manufacturers omit the number side of the keyboard to reduce it. In some cases, the numeric keys are secondary functions in relation to the alphabetic keys on the keyboard. You must press the number key while holding down the ALT key to enter a number.
You can also press the Num Lock key and continue typing numbers rather than letters. For example, if your keyboard is only typing numbers, the cause may be a numeric lock enabled or bad drivers.
Try solutions 3 and 4 mentioned above for keyboard-related driver issues. You will also need to press Num Lock once to activate Num Lock.
If all the steps above do not solve the problems associated with your keyboard, you may want to consider using an external keyboard to isolate the problem. If the external keyboard is working properly, the problem may be with the keyboard hardware of the notebook.
Related reading: The keyboard of the laptop is not working.