Microsoft Support and Recovery Assistant will help fix Office & other problems

Microsoft Support and Recovery Wizard will help you troubleshoot Office 365, Outlook, OneDrive, Windows, Dynamics 365 and other applications. If that does not solve the problem, it will offer you the following steps and help you to contact Microsoft Technical Support. Let's see how to use this tool.

Microsoft Support and Recovery Wizard

Download the Microsoft Support and Recovery Assistant (SetupProd.exe) and install it. You will need an internet connection to use this tool

When you run it, you will see the following options.

The Microsoft Support and Recovery Assistant can help you troubleshoot problems with:

1. Windows activation, updates, upgrade
2. Office installation, activation, and uninstallation
3. Outlook mail, folders, etc.
4. Provides advanced diagnostics for Outlook
5. Dynamics 365
6. OneDrive for businesses
7. Skype for businesses
8. Outlook on the web
9. Outlook for Mac
10. Mobile devices.

the Windows

The tool can help you with Windows 10 if:

1. You can not activate Windows
2. You can update Windows
3. You can not install Feature Upgrade on Windows 10.

Office

The tool can help you with Office if:

1. You get an error when you install Office
2. Can not activate Office
3. Do you want to uninstall Office
4. Can not connect to Skype for Business
5. Unable to receive email over the phone
6. Trouble opening or connecting to Outlook on the Web
7. Can not install, connect, or activate Dynamics 365 for Outlook.

I had a problem with the installation of Office 2020. So I used it to uninstall Office successfully.

I selected Office and clicked Next. After a moment, here is the following:

I selected the Office software and clicked Next to uninstall it.

Confirm that you have saved your work and click Next to continue

Once the uninstallation is complete, you will be asked to restart your computer.

Upon rebooting, I found that Office 2020 was completely uninstalled and that I could proceed to an Office 2020 installation.

Perspective

The tool can help you with Outlook if:

1. Outlook will not start
2. Can not configure Office 365 e-mail in Outlook
3. Outlook continues to ask for a password
4. Outlook continues to "try to connect …" or becomes "disconnected"
5. Shared mailboxes or shared calendars do not work
6. Problems with the calendar
7. Outlook stops responding
8. Outlook continues to crash
9. Can not send, receive or find an email.

This tool also helps you if you have problems with Outlook on the Web, Outlook for Mac, and mobile devices, and includes advanced diagnostics for Exchange Online and Outlook. You can download Microsoft Support and Recovery Assistant here from Microsoft.