If you are using Facebook, you should have noticed the error Sorry, something went wrong, we are working to resolve this as soon as possible on time. This error usually appears on the login screen, but you can deal with it when you try to load new tabs after logging in as well.
Sorry, something went wrong – Facebook
The problem could be caused by faulty cookies and cache, incorrect login details, wrong extensions, Facebook server issues, and Facebook permissions. To isolate cases, try opening Facebook in another browser and logging in. If it works correctly with another browser, the problem is specific to the original browser. Otherwise, wait a moment and try again.
If Facebook does not allow you to log in due to denied permissions, you may not be able to log in at all. If the problem concerns the server, the service will work after a certain time.
- Clear browser cache and cookies
- Remove problematic extensions from your browsers
In case the Facebook login error “Sorry, something went wrong” is browser specific, try the following troubleshooting in sequence:
1]Clear browser cache and cookies
The browser cache and cookies store information offline. While this information helps load additional sessions from linked web pages faster, if corrupted, it could prevent the web page from loading. The same could happen for Facebook.
Here is the procedure to delete the cache and cookies from Microsoft Edge.
The procedure to delete the cache and cookies from Firefox is as follows:
Click on the Library button and select History> Clear recent history.
in the Erase the whole story window, check the boxes associated with Hidden and biscuits.
Select the time range as All.
Click on Clear now to clear cache files and cookies.
The procedure to delete the cache and cookies from Google Chrome is as follows:
Open the address chrome: // settings / clearBrowserData in the address bar of Google Chrome.
Select the time range as All the time and check the boxes for Cookies and other site data and Cached images and files.
Click on Erase data to delete the files.
2]Remove problematic extensions from your browsers
Problematic extensions can also cause the Facebook login error “Sorry, something went wrong.” To verify this, try opening your browser in incognito mode. If prompted, do not select the option to enable extensions.
If Facebook works properly in incognito mode, you can remove problematic extensions, especially those associated with Facebook.
I hope it helps!