6 Best Ways to Fix Fire TV Stick Stuck on Amazon Logo Screen

Often, you are on the couch on a nice weekend, with a bottle of your favorite drink and popcorn. When you first start the TV, hoping to watch some of the best TV shows on Netflix, but your Amazon TV Stick refuses to start after the Amazon logo. This spoils the mood and takes you into the rabbit hole, wondering if you should spend time fixing it or just starting your computer.

If you are planning to fix it, you should be aware that there are several reasons why the Fire TV sticks get stuck on the Amazon logo screen. It can be resolved in a minute or take hours, depending on how you proceed. Fortunately, we have gone through a similar ordeal and will cover the most successful solutions in this post, as well as six (6) things you can do to resolve the problem.

1. Wait

If your Fire TV Stick doesn’t start in front of the Amazon logo screen, you shouldn’t panic. You should do nothing but wait. According to the Amazon Fire TV Support Center, leaving the Fire TV Stick on for 25 minutes (while remaining on the Amazon logo screen) would eventually complete the boot process.

So yes, wait. If the device is still stuck on the Amazon logo page after 25 to 30 minutes, continue to the other troubleshooting options below.

2. Plug into a power outlet

To start and function properly, the Fire TV Stick must have sufficient power supply. A lack of it (insufficient power supply) could freeze the streaming stick on the Amazon logo page during startup or even not at all. If your Fire TV Stick is stuck on the screen of the Amazon logo, make sure that the USB cable of the device is connected to an appropriate AC adapter (ideally, the one supplied with the Fire TV Stick) and then plugged into an outlet current. This ensures that the device has enough power to start and stay on during use.

Note: It is recommended to use the Fire TV Stick with the supplied USB AC adapter. If you cannot find the original Fire TV USB power adapter, you can use another with the same nominal power (5V / 1A) as the official one.

Is your Fire TV key plugged into an electrical outlet but gets stuck on the Amazon logo screen during system startup? Proceed to the next troubleshooting check below.

3. Switch the HDMI ports

You can also try switching the Fire TV Stick to another port on your TV and checking if it boots up after the Amazon logo screen. Amazon also provides an HDMI extension cable with the Fire TV Stick and you can use it to verify that it works with the HDMI port on your TV or monitor.

In addition, if the Fire TV key is connected to your TV via an HDMI hub or an HDMI splitter, you must disconnect the device from the hub / splitter and connect it directly to the HDMI port on your TV. Some HDMI hubs may affect the power available on the Fire TV Stick.

Note: If you are using Fire TV Stick 4K and want to watch content in 4K UHD resolution, you should know that your TV or monitor must be HDCP 2.2 compatible. Visit Amazon’s support page to watch 4K Ultra HD content using the Fire TV Stick.

Please note that if more than one HDMI device is connected to your TV, this may cause interference and disturbance to the Fire TV Stick. In addition to causing the Fire TV Stick to restart, connecting multiple HDMI devices to your TV can also block the device during startup.

Unplug all other HDMI devices connected to your TV, turn on your Fire TV Stick to see if it starts up beyond the Amazon logo screen. If it still isn’t, go to the next option below.

4. Rest

Overheating also causes the Fire TV Stick to malfunction. Temporarily disconnecting the Fire TV Stick from its outlet / power source for a few minutes could help “ refresh ” the device and fix anything that could block it on the Amazon logo screen. Leave the device unplugged for about 10 to 30 minutes, clean the ports, and plug it back into the electrical outlet.

By the way, when you reconnect the Fire TV Stick, you want to make sure that the device is placed in a well-ventilated and open space, a reasonable distance from other electronic devices or appliances. This will help prevent the Fire TV Stick from overheating.

5. Try alternative TV and Fire TV Stick

It’s just to confirm which device is working – your TV or Fire TV Stick? Try using the Fire TV Stick on another TV to see if it starts after the Amazon logo screen appears. If so, you should verify that the HDMI port on the previous TV is compatible with your streaming key. You should contact your TV manufacturer’s customer service.

You can also use another Fire TV Stick on the same TV, if you have one, or borrow one from a friend. If the new Fire TV Stick starts after the Amazon logo, it is obvious that the old Fire TV Stick is defective. In this case, you can either reset the device to the factory settings or return it to the point of sale (if it is still under the specified warranty period) for repair or replacement.

6. Reset the Fire TV key

The presence of corrupted applications and files on your Fire TV Stick can also freeze it during use or get stuck on the screen of the Amazon logo at startup. Resetting the Fire TV Stick will delete corrupt files that prevent it from starting properly. We’ve covered everything you need to know about resetting your Amazon Fire TV Stick to factory settings, and if none of the above solutions work, you should also try it.