Top 9 Ways to Fix WhatsApp Voice Messages Not Working Issue
Some users find that voicemail messages stop working randomly when they are created. This means that they cannot record audio messages. Others see the black screen while listening to WhatsApp audio files or get a "This audio is not available" error.
Whatever problem you are having with voice messages on WhatsApp, this message will help you to solve it. Let's see the solutions to bring the audio back to WhatsApp.
1. Restart your phone
Sometimes a simple restart would solve the problem. If the WhatsApp voicemails are not playing or if they are not recording, restart your phone. Check if this solves the problem.
2. Grant the necessary authorizations
If you are unable to record messages or if they stop during recording, you need to check if WhatsApp has the necessary permissions. So to record audio, he must have permission to use the microphone on your phone.
Let's see how to activate it on Android and iPhone.
Fixed an issue with voice recording in Android
Step 1: Open Settings on your phone and go to Applications & Notifications or Applications or Application Manager.
2nd step: Under All apps, find WhatsApp. Tap it.
Stage 3: Tap Permissions. Then on the next screen, if there is a toggle next to Microphone, make sure it is enabled. If you just see Microphone, tap it, then tap Allow.
Point: If the Microphone parameter is already activated, deactivate it and reactivate it.
Step 4: Restart your phone.
Point: On phones running Android 7.1 Nougat or higher, you can long press the WhatsApp icon on your home screen, and then tap the app information icon to go directly to step 3 above.
Solve voice recording problem on iPhone
Step 1: Open Settings on your iPhone. Scroll down and tap WhatsApp.
2nd step: Activate the button next to Microphone. If it is activated, deactivate it and then reactivate it.
Step 3: Restart your iPhone.
3. Disable third-party recording apps
Any application other than WhatsApp that can use a microphone when recording voice messages must be disabled during this operation. WhatsApp fails to record voice notes if another application, such as a call recording application or screen recording application is active on your phone. We suggest disabling them for a while. Then try to send the voice notes. If the problem persists, try uninstalling these applications. Then see if you can create voice notes.
4. Check the screen protector
WhatsApp has a feature where, if you move your phone to your ear, it starts playing the sound through the headset. This happens using the proximity sensor on your phone. When your phone detects that something is covering the proximity sensor, the screen goes black. It is usually activated during calls. But WhatsApp has taken advantage of the same functionality to allow you to hear voice notes through the earpiece.
It is handy when you are in a public place where the speaker volume seems too low or when you are with your friends. By putting your phone in your ear, only you can hear the voice message. If you keep your finger on your phone's proximity sensor, you will see that the screen goes black. So basically you don't necessarily have to move it to your ear.
A misplaced screen protector can also cause the problem. Your phone thinks it is near your ear and starts playing the sound through the headset. You can assume that something is wrong with your phone, but it is just the screen protector. So remove the screen protector or replace it with another placed slightly away from the sensor.
5. Increase the volume
As rhetorical as it sounds, we often miss out on volume levels. If you are listening to voice notes through the speaker, turn up the volume. When using the earphone to listen to them, you should increase the volume again as it is different from that while being on the speaker.
6. Check storage
If you get the error "Sorry, we cannot load this audio at this time." Please try again later "while trying to download an audio note, you need to check the available space on your phone. Sometimes the storage is full, and that is why WhatsApp fails to download voice messages .
7. Clear the cache (Android only)
On Android you can try to clear the cache for WhatsApp. It is different from wiping data or storing because your WhatsApp data is not deleted.
Here are the steps:
Step 1: Open Settings on your Android phone. Go to Applications and notifications.
2nd step: Look for WhatsApp under All apps. Tap it.
Stage 3: Press Storage. Then tap Clear cache.
Step 4: Restart your phone.
8. Update WhatsApp
Sometimes you run into a voicemail problem due to a bug in beta versions of WhatsApp – assuming you are part of the beta app testing program. So try to update it on your Android and iPhone from their respective app stores.
9. Uninstall WhatsApp
Finally, if nothing works, uninstall WhatsApp from your phone. Before doing that, read what happens when you uninstall WhatsApp.
Play more
We hope the above solutions will help you to resolve the issues related to voice notes on WhatsApp. Once they are back in action, you will notice that WhatsApp automatically reads consecutive messages. This is a new feature recently introduced by WhatsApp. We hope that they will soon bring more interesting features related to voice notes.
Then: Do WhatsApp photos take up storage space on your phone? Discover several ways to remove them from your Android and iPhone.