The mistake Audio services do not respond is an error message generated via the Reading the audio troubleshooter which is usually run when you have problems with your sound or audio devices. This error generally means that your audio device does not respond when it does not respond to commands or messages from your computer. In this article, we will identify the possible cause of this problem and provide the appropriate solutions that you can try to help you resolve the problem as quickly as possible.
This error message is a very common error and usually occurs when you upgrade your version of Windows 10 via Windows Update. There are a few workarounds that include ensuring that all audio services work as expected and that the drivers are updated to the latest version.
Audio services do not respond
If you are faced with this Audio services do not respond problem, you can try our recommended solutions in the order presented below and see if it helps to fix the problem.
- Restart audio services
- Check the audio components
- Run it add network service & add local service orders
- Install default audio drivers
- Install Realtek or a high definition audio device
- Run SFC and DISM scan
- Perform system restore
- Perform a fresh start, on-site upgrade repair, or cloud reset
Let’s examine the description of the process involved for each of the solutions listed.
Before embarking on any of the solutions, first connect the device to another USB port. The problem may not occur if the device is connected to another USB port.
1]Restart audio services
In addition to your audio hardware and drivers, there is an audio service that is responsible for handling the audio on your computer. In this solution, a simple restart can restart its configurations and resolve the problem.
If that doesn’t help, you may have to restart the audio services manually.
Run services.msc to open Windows Service Manager. Scroll to Windows Audio Service and double-click it to open its properties. This service manages audio for Windows programs. If this service is stopped, the audio devices and effects will not function properly. If this service is disabled, all services that explicitly depend on it will not start
Set the startup type to Automatic and click on the Start button. If it has already started, stop it, then restart it.
You must ensure that its dependency services are started and have an automatic start type:
- Remote procedure call
- Windows Audio Endpoint Builder
If the Multimedia class planning service is present on your system, this too should be started and set to automatic.
Lily: The audio service is not running.
2]Check the audio components
This solution requires that you make sure that all audio components are working. If one of them is not, this can cause the problem. Also, if you are running third-party security software on Windows 10, temporarily disable the program as they sometimes block essential services like audio service.
To check the audio components, follow these steps:
Press the Windows key + R to call up the Run dialog box.
In the Run dialog box, type services.msc and press enter to open Services window.
In the Services window, find and make sure that the three services below are running. If not, right click on it and click Start.
- RPC endpoint mapper
- Remote procedure call (RPC)
- DCOM server process launcher
Also make sure that all of these services are configured to start as Automatic.
Restart the PC.
At startup, check if the problem is resolved. Otherwise, go to the next solution.
3]Run it add network service & add local service orders
To execute the add network service & add local service , proceed as follows:
- Press Windows key + R.
- In the Run dialog box, type cmd then press CTRL + SHIFT + ENTER to open the command prompt in high mode.
- In the command prompt window, copy and paste the command below and press Enter.
net localgroup Administrators /add networkservice
- Once the command is executed, copy and paste this next command and press Enter.
net localgroup Administrators /add localservice
- Exit the CMD prompt and restart your computer.
At startup, check if the problem is resolved. Otherwise, go to the next solution.
4]Install default audio drivers
As the Windows 10 operating system continues to upgrade over time, audio drivers are also included in most packages and are also updated periodically. Windows 10 has a basic default driver already registered, so every time you uninstall your current drivers, Windows 10 recognizes the connected hardware and installs the driver accordingly.
In this solution, you can try to install the default drivers on your system and see if that fixes the problem.
Here’s how:
- Press Windows key + R.
- In the Run dialog box, type Control system and press enter to open System window.
- In the System window, click Advanced system settings option on the left side of the screen.
- Now click on the Equipment tongue.
- Click on Device installation settings.
- Select the radio button to No (your device may not work as expected) option.
- Click on Save changes and go out. This will disable Windows Update from automatically updating your audio drivers.
Note: If this solution does not work, be sure to reset the option to Yes.
- Then press Windows key + X to open the Advanced user menu.
- Tap M on the keyboard to open Device Manager.
- In Device Manager, expand the Audio, video and game controllers Category.
- Right click on your audio device and select Uninstall the device.
- Check the uninstall driver box to also uninstall the driver and continue with the uninstall.
- Once the device is uninstalled, right click on any space in Device Manager and select Check for hardware changes.
- Restart your computer.
Your computer will now detect your computer’s audio hardware and automatically install the default drivers on your computer.
If the problem persists, continue to the next solution.
5]Install Realtek or a high definition audio device
Some users have reported that they have been able to resolve the problem by installing the high definition audio device driver instead of the IDT high definition audio CODEC.
To install the Realtek or High Definition Audio Device driver, follow these steps:
- Open the Device Manager.
- In Device Manager, expand the Audio, video and game controllers Category.
- Right click on your audio device and select Update driver.
- On the How do you search for drivers? dialog box select Browse my computer for driver software.
- Select now Let me choose from a list of drivers available on my computer.
- Uncheck the Show compatible hardware to make sure all the results are listed in your driver list.
- Scroll through all the pilots until you find High definition audio device.
- Select it and click Next.
- Follow the onscreen instructions to complete the installation.
- Restart your computer.
At startup, check if the problem is resolved. Otherwise, go to the next solution.
Note: If that doesn’t work, try downloading the audio drivers from the device manufacturer’s website and installing it. In most cases, this also solved the problem.
6]Run SFC and DISM scan
If you have system file errors, you may experience the Audio services do not respond problem. In this case, you can run SFC / DISM scan – a utility in Windows 10 that allows users to check for corruption in Windows system files and restore corrupted files.
Once the analysis and the problem are not resolved, go to the next solution.
7]Perform system restore
If you don’t know what has changed and who may have ended up interrupting the audio service, you can do System Restauration (all changes such as installing the app, user preferences, and any other changes made after the restore point will be lost) to revert to the date prior to the time you started meeting the Audio services do not respond problem
8]Perform a fresh start, on-site upgrade repair, or cloud reset
At this point, if the Audio services do not respond problem is still not resolved, it is most likely due to some kind of system corruption which cannot be resolved in a conventional manner. In this case, you can try Fresh Start, In-place upgrade repair to reset each Windows component. Also, if you are running Windows 10 version 1909 and later, you can try cloud reset and see if it helps.
Hopefully one of these solutions will work for you!
- Keywords: Audio, troubleshooting