Many users have reported an issue where their GMB (Google My Business), the accounts were suspended when they entered the verification code received through the postcard verification process.
GMB account suspended when entering the verification code
Although the problem is strange, it is certainly not uncommon. The reason why local business accounts are suspended during verification is that Google is aware of the significant spam on local business accounts and has therefore made its spam filters so strict that they will push any suspicious business to to be examined.
When you enter the verification code, it triggers a change request from Google and Google filters check for spam indicators. Any discrepancy could result in a ban on your account.
Although the only solution when your GMB account is suspended while entering the verification code is to request reinstatement, it is neither easy, nor quick, nor confirmed. So prevention is better than cure, and you can read this resource on preventing the suspension of GMB accounts if you have a local business listed on Google.
What to check before requesting the reinstatement of your GMB account?
- Check for duplicate GMB lists
- Check the name, address and other details of your business license
- Report all spam notices on your profile
- Decide whether or not to show your business address
Since reinstatement takes time, it would be best to check a few conditions before requesting it. Otherwise, Google may reject the request and you will have to appeal again.
1]Check for duplicate GMB lists. Search Google for your business name, business address, phone number, etc. and check the quotes online. If you find a duplicate GMB list, report it as a duplicate to Google.
2]Check the name, address and other details of your business license. One of the main methods of spamming GMB ads is to use other people’s home addresses for business. It is to usurp the original location of the company. So Google would request your business license for verification. Any discrepancy with the details of the commercial license and the GMB list would result in the rejection of the request to restore the account.
3]Report all spam notices on your profile. You may not have created these reviews, but Google will still suspect that they were made to affect ranking.
4]Decide whether or not to show your business address. Use a business address for your business, but hide or display it depending on whether your business is a business served or whether people are visiting the location. If your business address is visible to service area lists, this has an impact on the rankings of other businesses in the area and is therefore contrary to Google policies.
How to request a GMB reinstatement?
The procedure to request the reinstatement of your banned GMB account is as follows:
Click on Learn more iin the context where it is mentioned Suspended.
Scroll to Fix a suspended ad and click on “reinstatement request. “
Answer the questions asked on the reinstatement form (they may be different depending on the users. ”
Submit the form and wait for a response. The answer could take weeks.
Remember to mention your case to Google in the Additional Comments area. For example. If you had a duplicate list, point it out and explain the details in the section.
I hope it helps!